Puru Sethi
Raipur
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
7
7
years of professional experience
Work History
Assistant Front Desk Manager
Courtyard By Marriott Nashik
Nashik
01.2024 - Current
Front Office Executive
Courtyard by Marriott Surat
Surat
01.2023 - 01.2024
Front Office Executive
Le Meridien Nagpur
Nagpur
12.2021 - 08.2022
Guest Service Associate
Fairfield by Marriott Rajajinagar
08.2020 - 08.2021
Guest Service Associate
Courtyard by Marriott Raipur
Raipur
05.2017 - 03.2020
Education
Diploma in Hotel Management -
Annamalai University
01.2016
Diploma in Hotel Management -
Annamalai University
01.2016
12th - COMMERCE
Sarvodaya Mahavidyalaya
Raipur03.2015
10th - Commerce
Sarvodaya Mahavidyalaya
Raipur03.2013
Skills
- Basic knowledge on MS-Office and Tally
- Basic Knowledge of MICROS
- Knowledge of Opera (PMS)
- Guest handling & preparing guest reports
- Processing Check-in Checkouts
- Ensure all guest account details are correct and accurate
- Identifies and records special billing instruction and notifies accounting
- Liaising with housekeeping to ensure information in passed on for room requests and special requests
- Balance daily cash transaction postings & credit card remittance at end of the shift,
- Accepts responsibility for accurately maintaining cash float
- Use the brand technique for answering the telephone,
- Keeps abreast with the hotel’s daily banquet,functions and activities
- Handling guest call In-house guest request as well as the food orders
- Group Billing
- Guest relations and Guest Voice
- To ensure adherence to quality expectations & Standards,
Additional Information
Father’s Name : Shri. Pradeep Sethi
Mother’s Name : Smt. Madhu Sethi
Date of Birth : 25th of May, 1997
Timeline
Assistant Front Desk Manager
Courtyard By Marriott Nashik
01.2024 - Current
Front Office Executive
Courtyard by Marriott Surat
01.2023 - 01.2024
Front Office Executive
Le Meridien Nagpur
12.2021 - 08.2022
Guest Service Associate
Fairfield by Marriott Rajajinagar
08.2020 - 08.2021
Guest Service Associate
Courtyard by Marriott Raipur
05.2017 - 03.2020
Diploma in Hotel Management -
Annamalai University
Diploma in Hotel Management -
Annamalai University
12th - COMMERCE
Sarvodaya Mahavidyalaya
10th - Commerce
Sarvodaya Mahavidyalaya
Similar Profiles
Sudipta AluSudipta Alu
Information Technology Manager at Courtyard by Marriott MahabaleshwarInformation Technology Manager at Courtyard by Marriott Mahabaleshwar
Jenina DayaoJenina Dayao
Hotel Night Auditor at Marriott International, Inc. Courtyard by MarriottHotel Night Auditor at Marriott International, Inc. Courtyard by Marriott
Keshia WilliamsKeshia Williams
Guest Service Representative at Residence Inn Marriott/Courtyard MarriottGuest Service Representative at Residence Inn Marriott/Courtyard Marriott