PUSHKAR MISHRA
Operation Executive
Lucknow
Summary
A dedicated and adaptable professional with experience in 3yrs in Security operations. Proficient and skilled conducting drills, surveillance operations, security baggage scanning, incident reporting, and managing security functions.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Operation Executive
SIS INDIA
02.2026 - Current
- Developed and implemented operational strategies to enhance service delivery across multiple departments.
- Led cross-functional teams in executing process improvements that streamlined workflows.
- Analyzed performance metrics to identify inefficiencies and propose actionable solutions.
- Coordinated training sessions to enhance team capabilities and operational knowledge.
- Managed client relationships, ensuring high levels of satisfaction and service quality.
- Conducted regular assessments of operational processes, driving continuous improvement initiatives.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Cultivated high-performance organizational culture, aligning employee goals with corporate objectives and rewarding excellence.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Asst Security Officer
Taj Cidade De Goa, Heritage, Goa
05.2024 - Current
- Assisting in executing staff duties and maintain safety protocols.
- Assisting executive officers to Conduct various Safety drills like, Medical Emergency drill, Fire Drill, Fire evacuation drill.
- Handling lost and found process, ensuring accurate documentation and efficient handling of guest inquires.
- Oversee the arrival and departure of guest in the main lobby, ensuring smooth operation.
- Regulate traffic at the main porch enhancing guest experience and safety.
- Experienced in handling events and preparing Event Safety Checklist (Annexure 2) to ensure compliance and security.
- Preparing case incident reports and coordinating events and functions.
- Skilled in Onity door lock operations, troubleshooting and monthly audits.
Asst Security Officer
JCB -Manufacturing Plant (Pune)
11.2023 - 04.2024
- Managed client & visitor access with safety and hospitality standards.
- Supervised shifts, briefed staff, and allocated manpower.
- Controlled material movement with proper documentation.
- Oversaw transport management and vehicle checks.
- Conducted staff training sessions and safety drills for around 125 manpower which includes Security Guard Security Supervisors and Data Operators.
- Supported event & function security operations.
- Handled CCTV monitoring and incident reporting.
Education
SIS Graduate Trainee Officer - 38 Batch
SIS Trening Centre Jharkhand
Bachelor of Science -
Awadh University
Ayodhya Uttar Pradesh 01-2015
12th - Science
U.P Board Allahabad
Uttar Pradesh 01-2009
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Organizational skills
Organization and time management
Decision-making
Timeline
Operation Executive
SIS INDIA
02.2026 - Current
Asst Security Officer
Taj Cidade De Goa, Heritage, Goa
05.2024 - Current
Asst Security Officer
JCB -Manufacturing Plant (Pune)
11.2023 - 04.2024
SIS Graduate Trainee Officer - 38 Batch
SIS Trening Centre Jharkhand
Bachelor of Science -
Awadh University
12th - Science
U.P Board Allahabad