Dynamic Project Manager with a proven track record at Accenture India, adept at driving project success through effective client relationship management and strategic problem-solving. Skilled in utilizing TMS for efficient localization workflows, I excel in coordinating cross-functional teams to deliver high-quality outcomes on time.
Overview
12
12
years of professional experience
Work History
Project Manager
ACCENTURE INDIA PVT LTD.
08.2022 - Current
Managed end-to-end deliverables for Content team for German client Media Markt & Saturn.
Developed and executed comprehensive project plans, estimates, scoping, and requirements for successful implementation.
Coordinated cross-functional teams, including copywriters, graphic designers, and content developers, to ensure timely project delivery.
Resolved client issues and managed relationships to maintain satisfaction and trust.
Provided training to new team members to enhance onboarding processes.
Monitored key performance indicators including AHT, SLA, and SQF for reporting activities.
Conducted sanity checks and validations for billing accuracy.
Project Manager
VALUEPOINT KNOWLEDGEWORKS
BANGALORE
12.2020 - 08.2022
Managed complete project life cycles, ensuring timely delivery and quality outcomes.
Executed multiple projects concurrently while maintaining high standards of performance.
Oversaw localization workflows utilizing translation management tools to enhance efficiency.
Coordinated activities among freelancers, vendors, linguists, and internal stakeholders.
Documented and optimized processes at every stage for continuous improvement.
Provided effective client support and maintained clear communication channels.
Facilitated collaboration with stakeholders through proactive internal and external communication.
Assessed project risks proactively using prioritization and bug management strategies.
Senior Project Coordinator
LIONBRIDGE
NAVI MUMBAI
08.2018 - 02.2020
Coordinated international projects for clients including HP, Ricoh, Entegris, and RR Donnelly.
Managed cross-functional teams and global stakeholders across translation, engineering, and publishing domains.
Oversaw project scheduling, documentation, and financial management including POs and invoices.
Served as liaison among global teams—translators, reviewers, engineers, publishers, and localization PMs.
Ensured quality control and timely delivery through effective communication and detailed reporting.
Trained new team members while supporting process improvements utilizing TMS, Gemini, and Freeway.
Senior Analyst
ECLERX SERVICES LTD
NAVI MUMBAI
01.2014 - 08.2018
Created and maintained product launch web pages on CMS for global e-commerce platforms.
Managed translation workflow for global web content by sending English pages for localization and publishing multilingual versions across international markets.
Coordinated with stakeholders and global teams to ensure timely updates and multilingual publishing.
Conducted quality checks and broadcasted final approved pages across regions.
Resolved delivery issues in line with SLA guidelines and supported global project execution.
Managed MIS reporting on daily, weekly, and monthly basis.
Education
M.com - I&II
Mumbai University
Mumbai, India
04.2015
B.com -
Mumbai University
Mumbai, India
04.2013
HSC -
Maharashtra Board
Maharashtra, India
02.2010
SSC -
Maharashtra Board
Maharashtra, India
03.2008
Skills
Project management and coordination
Client relationship management
Problem solving and analysis
Vendor management and negotiation
Project tracking and reporting
Time management and prioritization
Windows family
CMS
Confluence
Workfront
Jira
SDL
TMS
Web page testing (manual)
Accomplishments
Received an appreciation letter from the client for delivering the projects with utmost quality in tight deadlines
Received SPOT reward.
Recipient of the Ecore Award for outstanding performance and contribution