Pyush Saraf

(Brand: Be10x)

• Manage and convert end-to-end B2B and B2C sales pipelines across both Indian domestic markets and international GCC regions (UAE).
• Conduct career and workflow consultations for working professionals and corporate clients, demonstrating practical AI integration strategies to boost operational efficiency before converting leads into course enrollments.
• Track lead trajectories, maintain pipeline hygiene, and analyze performance using LeadSquared and Excel.
• Utilize 11+ AI tools in daily sales operations to automate administrative tasks, personalize cross-market outreach, and accelerate deal closure rates.

• Achieved significant outreach by managing field sales and student engagement activities for Niat across educational institutions.
• Generated impactful connections with directors and institute owners, resulting in successful organisation of student awareness sessions and demonstrations.
• Delivered career guidance sessions to over 150 students at a time, completing more than 120 sessions and enhancing student awareness for NIAT.
• Facilitated lead generation during sessions, effectively guiding students through the registration and admission processes for the entrance exam.
• Fostered strong relationships with educational institutions, leading to increased student participation and outreach.
• Executed comprehensive below-the-line marketing strategies at malls and exam centres, successfully raising awareness and generating student leads.

• Managing B2B sales operations for clients across the US and Canadian markets in the nutraceutical industry.
• Generating business opportunities through cold calling, email outreach, and consistent lead follow-ups.
• Promoting and selling nutraceutical products, including herbs, probiotics, vitamins, and natural health ingredients.
• Leading a team, providing guidance and assisting team members in sales activities, client communication, and lead conversion strategies.
• Building strong relationships with international clients by understanding their product requirements, specifications, and sourcing needs.
• Converting prospects into customers and generating sales by securing purchase orders (POs) from business clients.
• Maintaining regular client communication, negotiations, and follow-ups to strengthen the sales pipeline and support revenue growth.

• Worked in a B2B Sales role, handling clients from European and Australian markets. Generated business opportunities through cold calling, email outreach, and lead follow-ups.
• Promoted and sold nutraceutical products, including herbs, probiotics, vitamins, and natural health ingredients.
• Built relationships with international clients and understood their product requirements and specifications.
• Successfully converted leads into sales and secured purchase orders (POs) from business clients.
• Maintained consistent client communication, negotiations, and follow-ups to drive revenue and strengthen the sales pipeline.

• Worked as a Customer Service Associate at Tech Mahindra, supporting Amazon customers in the TCD (Technical Customer Support) department through both call and chat processes.
• Assisted customers in resolving technical issues related to Amazon services and devices through effective troubleshooting and step-by-step guidance.
• Handled queries related to account access, device connectivity, order issues, and technical errors while ensuring a smooth customer experience.
• Delivered timely and accurate resolutions while maintaining company SLA, quality, and customer satisfaction metrics.
• Demonstrated strong communication, problem-solving, and technical support skills while assisting customers.