R KALAI VANI
Bangalore
Summary
Experienced professional with extensive background catapulting customer engagement and sales numbers through innovative advertising strategies. Knowledgeable about mobilization and monetization initiatives effective at driving remarkable growth. Attentive to customer needs and industry-specific parameters. Dynamic Promoter with extensive experience in presenting products to large audiences. Executes hardcore persuasion skills along with effective product demonstrations to secure sales.
Overview
17
17
years of professional experience
Work History
Academic Councellor and Etech Courses Promoter
PEOPLECLICK TECHNO SOLN.PVT LTD
09.2023 - 02.2024
- Worked as Academic Counselor and Etech Courses Promoter specialized in advising individuals on educational opportunities and promoting Etech courses
- I engaged with prospective students, offering detailed consultations to align their career goals with suitable programs
- By collaborating closely with instructors and program managers, I ensured curriculum relevance and consistently high student satisfaction
- My efforts contributed to increased course enrollments and enhanced student retention rates, underscoring my commitment to facilitating educational and professional growth
Inside Sales Executive
ENTRI SOFTWARE PRIVATE LTD.
10.2022 - 07.2023
- Inside sales executive at Kormangala, Held to have experience in inbound calls and outbound calls in the CRM system and lead square system, experienced in achieving target database in areas of promoting the Spoken English courses prioritized over in Kannada & Tamil
- Achieved to market the courses to various regions over 450+ individuals
- Maintained customer relationships by providing product information, quotes and technical support.
- Utilized CRM software to track leads, manage accounts and monitor progress towards overall sales goals.
Customer Support Representative
AIRTEL CUSTOMER SUPPORT (BHARATHI AIRTEL. PVT LTD)
06.2007 - 02.2009
- Worked as a customer support representative under the post-paid billing section as team leader of sales marketing for 4 years
- Received an achievement of honor certificate in April 2007 & June 2007 for highest sales recognition Tamil Nadu zonal (Manually perceived to the telephonic system)
Education
BCOM - COMPUTER APPLICATIONS
BHARTHIYAR UNIVERSITY
COIMBATORESkills
- Analytical
- Leadership
- Resilient
- Collaborative
- Innovative
- Customer Engagement
- Relationship building and management
- Sales expertise
- Marketing Strategies
- Effective Communication
- Public Speaking
Spousename
M. Ranjith Kumar
Personal Information
- Title: Inside Sales Executive
- Gender: Female
- Marital Status: Married
Languages
English
First Language
Kannada
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Malayalam
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Timeline
Academic Councellor and Etech Courses Promoter
PEOPLECLICK TECHNO SOLN.PVT LTD
09.2023 - 02.2024
Inside Sales Executive
ENTRI SOFTWARE PRIVATE LTD.
10.2022 - 07.2023
Customer Support Representative
AIRTEL CUSTOMER SUPPORT (BHARATHI AIRTEL. PVT LTD)
06.2007 - 02.2009
BCOM - COMPUTER APPLICATIONS
BHARTHIYAR UNIVERSITY