R SAI CHANDER SEKHAR

Project Caterpillar

• Leading a FI Team stabilization project, identifying process gap and user pain points, logic creating in SAP and Simplifying process through configuration
• Led end-to-end implementation SAP FI AP configuration and configuration-related changes aligned to business requirements
• Resolved 2100+ incidents and 600+ change requests, ensuring uninterrupted project support and high client satisfaction.
• Independently delivered a permanent solution for the Trax bank issue, eliminating recurring monthly tickets(35), saving 60 hours per month, and ensuring uninterrupted bank statement processing..
• Contributed to a 60% reduction in SI interface monthly ticket volume, improving invoice posting continuity and reducing operational support load.
• Engaged in hands-on workshops to enhance expertise in financial processes, including house bank creation, Electronic Bank Statement (EBS), Automatic Payment Program (APP), foreign currency valuation, advance payments, cash discounts, and Dunning procedures.
• Provided end-to-end support across major business interfaces, enabling faster issue resolution and improving client efficiency through single-resource problem handling.
• Improved invoice processing reliability by proactively resolving interface-related issues, helping ensure invoices posted without repeated ticket creation.
• Served as subject matter expert for multiple interfaces, including EDI, WMD, SPM, GLS, and DIGI GST.
• Developed custom program for invoice posting through Custom T-code, collaborating with team to establish program logic.
• Single Handedly executed SAP FI AP configuration and configuration-related changes aligned to business requirements, including exchange rate and account determination activities such as OB08,OB09,8KEN,House Bank etc. along with documentation of changes and rationale
• Worked as Change Manager for entire FI Team and ensured changes as moved without any failures.
• Independently presented Client Refresher Training and also core member in PMO activities.
• Supported month-end closing activities, resolved financial system issues with cross-functional teams, and helped maintain business continuity during critical close periods
• Assisted in system upgrades, testing, user training, and process documentation to improve workflow efficiency and user adoption.