R Sowjanya
Senior Assistant In Real Estate Office
Rajahmundry,AP
Summary
Attentive and personable Assistant/Supervisor bringing 10 years of administrative support experience in dynamic office environments. Strong work history in document management, process improvement and regulatory compliance. Commended for cultivating positive work culture by cheerfully interacting with staff and customers.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Service Assistant
Varun Motors
03.2023 - 01.2024
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Maintained accurate records of service requests, allowing for better tracking and resolution of issues.
- Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
- Improved customer satisfaction by providing timely and efficient service assistance.
Assistant
Sree Giridhari Projects
01.2019 - 12.2019
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments
Education
Tenth -
Government High School
Rampachodavaram 05.2011 - 05.2012
Intermediate -
Government Junior College
Rampachodavaram 04.2013 - 05.2014
Diploma in Elementary Education -
Sri Dhanalakshmi DED College
Tadepalligudem 04.2017 - 05.2019
Bachelor of Arts -
Rajiv Gandhi Degree College
RajahmundrySkills
- Interpersonal Communication
Analytical skills
Microsoft Office
Customer service
Training & Development
Computer skills
Languages
English and Telugu
Software
Hotel software IDS
Care Software
Interests
Listening To Music
Playing Carrom
Watching TV
Timeline
Service Assistant
Varun Motors
03.2023 - 01.2024
Assistant
Sree Giridhari Projects
01.2019 - 12.2019
Diploma in Elementary Education -
Sri Dhanalakshmi DED College
04.2017 - 05.2019
Intermediate -
Government Junior College
04.2013 - 05.2014
Tenth -
Government High School
05.2011 - 05.2012
Bachelor of Arts -
Rajiv Gandhi Degree College
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