Raajorshi Ghosh
General Manager- Human Resource
Bengaluru
Summary
Business-oriented HR professional with 16 years of experience at top-tier companies including HCL, Goldman Sachs, General Electric, L&T Technology Services, and Actalent Services.
Recognized for being adaptive and ability to deliver consistently in high-stress and evolving environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Skilled in Strategic HR Business Partnership, Employee Advocacy, HR Analytics, Change Management, Employee Relations, Performance Management, Compensation Planning, and Succession Planning.
Overview
16
16
years of professional experience
2009
2009
years of post-secondary education
Work History
General Manager- HR
Actalent Services
06.2024 - Current
- Put in action the EVP strategy encompassing Career Path, Organization Values, Learning Focus, Work and Life, Benefits and Compensation
- Responsible for a budget of $1.5M annually- controlled expenses to provide financial sustainability and long-term organizational growth.
- Evaluated and implemented AI powered HRIS to increase efficiency
- Streamlined workflows on various HR processes and gain clear visibility across teams to make strategic decisions
- Boosted employee retention by developing comprehensive benefits package and implementing a new Rewards and Recognition and Performance Appraisal framework
- Engaged Mercer to structure compensation philosophy according to market conditions and budget demands.
- Developed comprehensive onboarding procedures to ensure smooth integration of new hires into the organization.
- Developed a balanced scorecard to support succession planning efforts by identifying key roles within the organization that required proactive talent pipeline development strategies.
- Improved leadership development by designing and implementing targeted training programs for managers and executives.
- Spearheading change management efforts on redesigning the job architecture of the organization thereby ensuring effective talent management and growth path.
- Reduced turnover rates through introduction of engagement strategies like Actalent Employee Experience program to increase employee satisfaction and retention.
- Launched 'Project 300' with the aim of doubling women employee headcount in India Delivery Operations through right hiring and retention strategies/ frameworks
Senior HR Manager
L&T Technology Services
10.2021 - 06.2024
- Business HR lead for 3 business units- 1900 employees spread across 8 locations in India
- Focus areas included employee retention, talent management, employee engagement and managing base cost and organization structure
- Mentored and managed 3 junior HR professionals on best practices within the field, contributing to their professional development journey as future leaders in the industry.
- Deployed Rapid Problem-Solving technique to arrest voluntary attrition from 29% to 17% in aligned Business Units- included designing Retention Pay structures, CTC corrections and increasing employee/leader engagement
- Increased Manager Effectiveness score from 67% to 72% for middle level managers through effective coaching and data driven people decisions on compensation and career growth
- Established rigor and drove talent processes like core and critical employee identification, skill matrix and niche skill mapping, performance appraisal, compensation cycle and succession planning
- Conceptualized and implemented best in class calendarized connects between employees and management to foster trust-building dialogue and promote transparency.
- Investigated and resolved complex employee issues that affected management and business decisions.
- Managed complex HR projects viz. Technical Career Path Implementation , Key Behavioral Attributes, automation of PIP leading to increased organizational effectiveness and collaboration.
- Leveraged data-driven insights for informed decision-making within all aspects of human resources management.
- Implemented succession planning processes, preparing the organization for future leadership transitions.
Senior HR Manager
General Electric
06.2015 - 09.2021
- Acted as a liaison between Management and employees to ensure adherence to HR policies, procedures and practices to ensure the uniform and equitable treatment of employees
- Served across product lines, locations, set ups (HQ, Factories) in GE Steam Power
- Conceptualized and redesigned organization structure at Sanand factory (Gujarat) in line with changing business landscape
- Ensured that the Sanand factory stays union-free
- Drafted and implemented certified Standing Orders for the Rotating Equipment factory at Sanand, Gujrat
- Created a culture of Compliance through frameworks and rigorous implementation
- Developed Talent Health Index- a balanced scorecard to measure all people related priorities and practices for Clean Combustion BU
- Drove talent assessment rhythms like Critical Role Identification, Performance Development, People Review, Succession Planning, Training Need Identification, Upward Manager Feedback and Compensation Planning
- Conducted investigations on disciplinary actions- includes gathering, preserving, documenting, and analyzing all available information, evidence and making recommendations to the business
- Set up the 175 member Project Engineering COE for Clean Combustion BU in Noida office.
- Conceptualized and created the HR Dashboard which gave a clear view to business leaders on People analytics viz. Headcount movement, hiring trends, attrition trends, budget utilization and training hours
- Optimized performance management systems with the implementation of "Performance Development", ensuring alignment with corporate goals and objectives.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Worked with managers to achieve compliance with organizational policies on topics like overtime, diversity hiring and attendance providing clarifying information and recommending necessary changes.
- Played an instrumental role in M&A activities, effectively integrating teams from Alstom Power in GE Steam Power while minimizing disruptions to operations.
Senior Analyst- HR
Goldman Sachs
04.2010 - 05.2015
- Developed metrics on female retention, attrition rate and exit interviews and recommended measures to increase employee engagement and retention
- On-boarded vendor to manage the career transition/ outplacement service for all non-disciplinary involuntary exits in Goldman Sachs India
- Single point of contact for severance pay-outs and other required legal formalities pertaining to the involuntary exit of employees
- Streamlined and transitioned 3 major processes in Goldman Sachs India to maintain the cost arbitrage- Contingent Worker Background Check process, UK FWA process and India Unpaid LOA process from the London and Hong Kong offices to Bangalore
- Seamlessly managed high-volume pre-hire background verification for all full-time employees and contractual workers joining across the 11 offices of Goldman Sachs- Asia Pacific
- Handled the regulatory audits for the firm (Monetary Authority of Singapore and Korea Financial Intelligence Unit)
Senior Executive- HR
HCL Technologies
07.2008 - 04.2010
- Developed a roadmap for campus recruitment for HCL Technologies- BSERV, Chennai
- Set up the 2-member Employee Verification Cell
- Worked closely with sourcing teams and placement consultants to ensure a healthy candidate pipeline
- Reshaped the Day 1 orientation of new hires
Education
MBA - Human Resources
IIPM
New Delhi, Delhi04-2006
Bachelor of Science - Zoology (H)
Delhi University
New Delhi, DelhiSkills
Strategic Positioner
Timeline
General Manager- HR
Actalent Services
06.2024 - Current
Senior HR Manager
L&T Technology Services
10.2021 - 06.2024
Senior HR Manager
General Electric
06.2015 - 09.2021
Senior Analyst- HR
Goldman Sachs
04.2010 - 05.2015
Senior Executive- HR
HCL Technologies
07.2008 - 04.2010
Bachelor of Science - Zoology (H)
Delhi University
MBA - Human Resources
IIPM
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