RABI NONIA
Logistics Manager
Bengaluru
Summary
Logistics & Transport Manager leading pan-India transportation, fleet placement, and route optimization across B2B and B2C operations. Drives vendor/3PL coordination, OTIF, TAT, and cost control through SOP discipline, KPI tracking, and escalations management. Partners with Sales and Category teams to reduce cancellations, improve order conversion, and keep service levels stable.
Overview
7
7
Languages
10
10
years of professional experience
Work History
Logistics & Transport Manager
Birla Pivot
05.2024 - Current
- Track transportation cost savings through freight, unloading, and vendor rate optimization.
- Monitor shipments weekly across regions while coordinating vehicle placement and dispatch planning.
- Manage end-to-end transportation operations, including vehicle placement, route optimization, and 3PL coordination.
- Drive cost efficiency across transportation, freight, and unloading through logistics analytics and process improvement.
- Collaborate with Category and Sales teams to improve order conversion and reduce cancellations from logistics constraints.
- Handle critical escalations and service issues while maintaining consistent customer experience and operational continuity.
- Strengthen SOP adherence, KPI tracking, and supply chain coordination to improve operational consistency and scalability.
SCM Manager (East Zone)
Moglix Labs India Pvt. Ltd.
06.2022 - 05.2024
- Track warehouse and distribution exceptions weekly to support faster issue resolution and escalation.
- Managed logistics, warehouse, inventory, and fulfillment operations across the East Zone.
- Designed SCM KPIs to improve TAT, OTIF, and cost efficiency.
- Built MIS dashboards and operational performance reports in Excel for leadership reviews.
- Led 3PL performance management and dispute resolution through vendor reviews and escalation follow-up.
Operations & Logistics Manager
Sleep Management Pvt. Ltd. (Sleepycat.in)
11.2020 - 05.2022
- Handled transport planning for WH-to-WH deliveries and coordinated 3PL onboarding across service lanes.
- Conducted weekly and monthly performance reviews, turning operating data into actionable logistics insights.
- Performed large-scale data analysis to support operational forecasting and demand planning.
- Managed billing reconciliation and resolved damage and return claims through timely escalation follow-up.
- Improved route coordination and vendor performance through regular operational review and route optimization.
Assistant Manager
Wemore.in (Starmerx)
08.2019 - 06.2020
- Coordinated vendor orders and 3PL activity to keep dispatches aligned with daily operational requirements.
- Developed SOPs and RCA documentation to standardize issue handling and support process improvement.
- Led weekly 3PL reviews to strengthen partner performance and track recurring operational gaps.
Senior Operations Executive
Meesho
04.2018 - 07.2019
- Analyzed regional performance trends and used logistics analytics to identify service gaps and repeat escalation patterns.
- Led weekly review meetings with 3PL partners to track delivery performance, service levels, and corrective actions.
- Monitored last-mile and reverse pickup execution, escalating recurring delays and coordinating faster closure.
- Reviewed 3PL performance matrices to strengthen service levels and support route optimization decisions.
- Applied root cause analysis to recurring delivery issues and refined escalation handling for better repeat resolution.
Operations Executive
Spoyl Tech solution Pvt.Ltd.
07.2016 - 04.2018
- Coordinate [number] orders daily for warehouse pickup and timely dispatch across local and upcountry routes.
- Manage warehouse pickup partners, align routing needs, and support vendor sourcing for smoother shipment movement.
- Validate NDR reasons, resolve delivery exceptions, and arrange alternate actions to recover failed deliveries quickly.
- Maintain inventory records, review stock movement, and support logistics analytics and process improvement efforts.
Education
Bachelor of Arts - undefined
Assam University
Silchar01-2016
Higher Secondary - undefined
Budhan HS School
Assam01-2013
HSLC - airts
Budhan Middle English School
Assam01-2011
Skills
Pan-India transportation management
TMS and GPS tracking
Fleet planning and vendor sourcing
Rate negotiation and route optimization
3PL performance management
Logistics analytics and process improvement
OTIF monitoring
TAT management
KPI reporting
Issue escalation management
Supply chain planning
Inventory optimization
Root cause analysis
Demand forecasting
Freight audit and payment processing
Timeline
Logistics & Transport Manager
Birla Pivot
05.2024 - Current
SCM Manager (East Zone)
Moglix Labs India Pvt. Ltd.
06.2022 - 05.2024
Operations & Logistics Manager
Sleep Management Pvt. Ltd. (Sleepycat.in)
11.2020 - 05.2022
Assistant Manager
Wemore.in (Starmerx)
08.2019 - 06.2020
Senior Operations Executive
Meesho
04.2018 - 07.2019
Operations Executive
Spoyl Tech solution Pvt.Ltd.
07.2016 - 04.2018
HSLC - airts
Budhan Middle English School
Higher Secondary - undefined
Budhan HS School
Bachelor of Arts - undefined
Assam University