Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Radhvendra Singh

Noida

Overview

7
7
years of professional experience

Work History

Sr. Team Leader

Collage Vidya
Noida
09.2020 - Current
  • Conducted regular performance reviews and provided feedback to team members.
  • Developed strategies for improving customer service levels, productivity and efficiency.
  • Coached, mentored and trained junior team members on their roles and responsibilities.
  • Provided guidance to team members in resolving complex issues or complaints.
  • Collaborated with other departments to ensure smooth operations of the team.
  • Assessed individual skill sets of team members and allocated tasks accordingly.

Team Leader

ALL SEC TEACHNOLOGY LTD
NOIDA
05.2019 - 08.2020
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Conducted regular performance reviews to assess individual team member progress.
  • Provided coaching and feedback on employee performance, encouraging professional development.

DSA

Eureka services pvt ltd
Noida
04.2018 - 03.2019
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Telesales Executive

Cogent E servises pvt ltd
Noida
10.2017 - 02.2018
  • Answered incoming calls from potential customers and addressed their inquiries.
  • Provided detailed product information and educated customers on features, advantages, and benefits of products or services.

Education

Associate of Science -

CSJM UNIVERSITY
KANPUR
05-2016

Associate of Science -

S V M INTER COLLAGE
KANPUR
05-2012

High School Diploma -

S V M INTER COLLAGE
KANPUR
05-2010

Skills

  • Conflict Management
  • Strategic Planning
  • Team Development
  • Conflict Mediation
  • Meeting Management
  • Client Service
  • Employee Evaluation

Accomplishments

  • I AM ACHIVE MULTIPALE REWORD IN COLLEGE VIDYA
  • TOP PERFORMAER TL AWARD
  • YEARLY PERFORMER REOWRD
  • RNR REWORD MAY AND AUGUEST 2024

Timeline

Sr. Team Leader

Collage Vidya
09.2020 - Current

Team Leader

ALL SEC TEACHNOLOGY LTD
05.2019 - 08.2020

DSA

Eureka services pvt ltd
04.2018 - 03.2019

Telesales Executive

Cogent E servises pvt ltd
10.2017 - 02.2018

Associate of Science -

CSJM UNIVERSITY

Associate of Science -

S V M INTER COLLAGE

High School Diploma -

S V M INTER COLLAGE

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Radhvendra Singh