Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Roles And Responsibilities
Languages
Timeline
Generic

Raghavendra S

Bangalore

Summary

Dynamic leader with a proven track record, adept in driving sales targets and fostering team management. Excelled in leveraging M.S. Excel for data analysis and Salesforce to enhance customer relationships, achieving significant sales growth. Skilled in clear communication and problem-solving, consistently exceeding KPIs.

Overview

13
13
years of professional experience

Work History

Deputy Manager ( Customer Relationship )

Bonito Designs
Bangalore
12.2021 - Current
  • Part of the Sales and Marketing Organization, primarily supporting the Sales and Marketing team in the creation of quotes and the execution of quotes, forecasting sales on a monthly, quarterly, biannually, and annually; target and incentive planning weekly, monthly; lead management, lead assigning, and lead engagement; VDNB activities; site visits; and arranging multiple design meetings with clients to match their requirements.
  • Attending to in-house clients in the experience center, I worked concurrently with the design team on quotes and design suggestions.
  • Offer approval, agreement, and incentive calculation.
  • Drive re-visits from existing clients and generate referral leads. Worked closely with the Channel team in organizing events at RTMI properties.
  • Provide Salesforce support to PSC and lead analysis. Provide the marketing team with analysis and insights to strategically improve TG.
  • Training the team on the enticement factor, urgency creation, and product knowledge.
  • Assessing team bonding, training individuals to be future leaders of the process.
  • Responsible for accurately referring unresolved issues to appropriate support groups.
  • Support includes quality, call monitoring, preparing/analyzing incentive deal tracker, report analysis, grant validation, and assisting the sales team in the entire sales cycle.

Assistant Sales Manager

Shriram Properties
Bangalore
08.2016 - 12.2021
  • Manage and lead a team of 30 sales representatives.
  • Set sales targets, and develop sales strategies.
  • Monitor performance, and provide coaching and training to sales representatives.
  • Identify new business opportunities and develop relationships with potential clients.
  • Represent the company at industry events and networking opportunities.
  • Prepare and analyze sales reports for better business flow.
  • Inventory management and customer support.
  • Setting strategies for B2B business growth.

Retail Supervisor

Jack & Jones
Bangalore
08.2013 - 03.2015

Sales Executive

Serco Global Services
Bangalore
02.2012 - 03.2013

Education

BBM - Business Management

Shanthi Arts, Science and Commerce college
Mysore, KA
2016

Skills

  • MS Word
  • MS Power Point
  • Sales force
  • MS Excel
  • Problem solving
  • Clear communication skill
  • Data Analysis
  • Driving sales targets
  • Team Management
  • Setting up KRA and KPI
  • Shrinkage, rostering, and attrition
  • Customer service operations
  • Customer complaints and conflict resolution

Accomplishments

  • Received Best performance of the quarter recognition for outstanding performance.
  • Increased the quality of the team by implementing a Check List.
  • Best Performers awards.

Personal Information

  • Father's Name: Srinivasan T
  • Date of birth: 12/03/1994
  • Gender: Male
  • Marital status: Married

Roles And Responsibilities

  • Lead Management, lead assigning and lead engagement - VDNB activities, Site visits, arrange multiple design meetings to client to match their requirement.
  • Attending to in-house clients in the experience center.
  • Worked concurrently with the design team on quotes and design suggestions.
  • Offer approval and agreement done and incentive calculation.
  • Drive re-visit from existing clients and generate referral leads.
  • Worked closely with Channel team in organizing events at RTMI properties.
  • Provide Sales force support to PSC and Lead Analysis.
  • Provide marketing team analysis and insights to strategically improve TG.
  • Training team on enticement factor, urgency creation, product knowledge.
  • Assessing team bonding, training individuals to be future leaders of process.
  • Responsible for accurately referring unresolved issues to appropriate support groups. Support includes Quality, Call Monitoring, Preparing/Analyzing Incentive Deal tracker, Report Analysis, Grant validation, Assisting sales team in entire sales cycle.

Languages

English

Kannada 

Hindi 

Tamil 

Telugu

Timeline

Deputy Manager ( Customer Relationship )

Bonito Designs
12.2021 - Current

Assistant Sales Manager

Shriram Properties
08.2016 - 12.2021

Retail Supervisor

Jack & Jones
08.2013 - 03.2015

Sales Executive

Serco Global Services
02.2012 - 03.2013

BBM - Business Management

Shanthi Arts, Science and Commerce college
Raghavendra S