Bhawna Mahajan

• Handling sales
• finalize the deal with the client.
• Attending walk-in customers.
• Conducting site/flat visits.
  (CRM).
• Collection follow-up of dues from client.
• Handling all back-office work.
• Expert knowledge of conveyance deed registration and transfer process.
• Maintaining data.
• Marking the Approval Notes for Interest waiver, Unit Shifting, Fund Transfer, Cancellation, and Refund, etc.
• Handling client queries of projects.
• Answering all queries through email or letter.
• Extensive customer contact and negotiation.

• Handling Sales team.
• Finalize the deal with the client.
• Extensive customer contact and negotiate.

• Handling walking queries of all the projects,
• Handling telephonic queries of all the projects,
• Handling the IVR calls.

(CRM)

• Checking and issuing the receipts of payment and approving the same payment entry in ERP.
• Marking the Approval Notes for Interest waiver, Unit Shifting, Fund Transfer, Cancellation, and Refund.
• Handling client queries of projects.
• Handling queries through email/letter.
• Checking and issuing of Demand Letters and Payment Reminders to customers, with monitoring of Documentation Team-Record file and folders of customers.