Raghunath Sundara Vadivel
Hyderabad,TG
Summary
Service-oriented Associate Manager with commitment to excellence and more than 10 years of experience. Effective collaborator promoting great team management and Project management skills. Proven history of efficiency and reliability. Forward-thinking team manager skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Associate Manager Training
Tech Mahindra
Hyderabad, India
05.2019 - Current
- Responsible for the effective development, coordination and presentation of training and development programs for all employees
- Assess org wide developmental needs to drive training initiatives
- Identify and arrange suitable training solutions for employees
- Actively search, creatively design and implement effective methods to educate, enhance performance and recognize performance
- Learning and Development Content and Curriculum Development, Logistics, Facilitation Skills Behavioral Competencies
- Excellent communication Skills Ethical Conduct People Management Creativity and Innovative methods of knowledge transfer Implement monthly and annual training calendar (Soft Skills and Behavioral)
- Co-ordinate with relevant consultants / departmental heads for Domain training support in Design, Develop and Implement in-house training program.
Retail Manager
Apex Retailers Ltd
Wolverhampton, United Kingdom
01.2016 - 03.2019
- Boosted store revenue by 18% year-over-year by strategizing and executing targeted marketing campaigns, enhancing customer satisfaction, and training staff in sales best practices
- Attracted new clientele and developed customer relationships by hosting product-focused events
- Maintained up-to-date knowledge of competitor products and pricing in the market served
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports
- Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition
- Collaborated with upper management to implement continuous improvements and exceed team goals
- Built relationships with customers and community to establish long-term business growth
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies
- Hired, supervised and coached 15+ employees on sales strategies to optimize performance
- Increased annual sales by 25% through strategic merchandising, employee sales training, and enhancing customer engagement initiatives across a network of five high-volume retail stores.
Management Trainee (Retail Manager)
Apex Retailers Ltd
Wolverhampton, United Kingdom
10.2012 - 09.2014
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Controlled store inventory and reviewed cash handling and operations reports
- Trained and developed new employees for ease of transition into the team
- Worked with various departments to align branding with corporate standards and strategies
- Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates by 30%
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Devised and executed expansion strategies that resulted in a 20% year-over-year revenue increase by identifying key market trends and optimizing inventory management across a network of 5 retail stores.
Adminstrator
Sivakasi Projects Abroad Ltd
Madurai, India
01.2012 - 09.2012
- Codified office structures and processes to promote teamwork and performance
- Established positive working relationships with colleagues, managers and customers through regular communication and effective anticipation of needs
- Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction
- Streamlined processes to maximize operational efficiency.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Education
Master of Business Administration - MBA
Anglia Ruskin University
01.2015
Bachelor of Technology - Biotechnology
Kalasalingam University
01.2011
Skills
- Training & Development
- Subject matter expertise
- Business operations expertise
- Performance improvement
- Staff education and training
- Staff Management
- Operations management
- Complex Problem Solving
- Conflict Resolution
- Stakeholder Management
- Lean Six Sigma
- Google Data studio dashboards
- Python
- C & C
- SQL
- Strategic Planning
- Negotiation
- Operations Management
- Staff Training and Development
- Project Management
- Store management
- Contract Negotiation
- Business Development
- Contract Management
- Customer Relations
- Team motivation
Certification
- Train the Trainer, LinkedIn, 2022
- Crisis Management certificate, Reed.co.uk, 2022
- Agile Foundations, LinkedIn, 2021
- Critical Thinking for Better Judgment and Decision-Making, LinkedIn, 2021
- Leadership Fundamentals, LinkedIn, 2021
- ESOL Examination, University of Cambridge, 2011
- Hardware & Networking, NIIT, 2011
Accomplishments
- Have received an increment of 60% while working with Sivakasi Projects Abroad Private Limited before the completion of probation with the performance.
- Received employee of the month award more than three times during the service with Apex Retailers Ltd.
- Rewarded with multiple titles during the service with current organisation as Bravo, Pat on Back and Employee of the month on various occasions during the employment.
References
References available upon request.
Languages
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Telugu
Upper intermediate (B2)
Hindi
Beginner (A1)
Timeline
Associate Manager Training
Tech Mahindra
05.2019 - Current
Retail Manager
Apex Retailers Ltd
01.2016 - 03.2019
Management Trainee (Retail Manager)
Apex Retailers Ltd
10.2012 - 09.2014
Adminstrator
Sivakasi Projects Abroad Ltd
01.2012 - 09.2012
Master of Business Administration - MBA
Anglia Ruskin University
Bachelor of Technology - Biotechnology
Kalasalingam University