Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Note
Timeline
Generic

Rahila Gadkari

Mumbai

Summary

Highly efficient Senior associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Associate

WNS Global Services LTD
Mumbai
07.2017 - Current
  • Working for British Airways Airline, WNS Global Services.
  • Issue tickets manually via Pegasus Application.
  • Drafting recognition letter for BA staff's for their work.
  • Mailing via Outlook.
  • Allocation of seats for BA passengers via FLY application.
  • Providing receipt rejects for cancellation refund and proof of travel via Oracle build application.
  • Worked varied hours to meet seasonal and business needs.
  • Promptly medicated disputes between associates to promote better collaboration and avoid work disruption.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.

Customer Associate

IDBI Intech
Navi Mumbai
08.2016 - 03.2017
  • Assisted with bank verifications help banking customers
  • Consistently met monthly productivity and twice recognized as employee of month.
  • Provided management with daily log report on calls, complaints, resolutions, order statuses and escalations.
  • Advocated for customers and reported on observed areas for product or service improvement.
  • Maintained friendly and professional customer interactions.
  • Handled various accounting transactions.
  • Received loan and utility payments, sending funds to correct destinations.

Education

Bachelors of Commerce ( BCOM ) - Accounting And Finance

N G Acharya D K Marathe College
Mumbai, India
04.2016

Higher Secondary Certificate (HSC ) - Commerce

S.N.D.T Women's College
Mumbai, India
03.2013

Secondary School Certification (SSC) -

Municipal Urdu School
Mumbai, India
04.2011

Skills

  • Ability grasp things quickly
  • Best Practices and Methodologies
  • Selling Skills
  • Training Junior Team Members
  • Dedication and determination
  • Keen to learn new things
  • Team leadership

Certification

NCFM Module I ( National Stock Exchange of India LTD.)

  • Beginners Module - I
  • Different Avenues of Investment
  • The primary and Secondary Market
  • The Derivative Market
  • Financial Statement Analysis

NCFM Equity Derivatives Module - I

  • Definitions of Derivatives
  • Application of Derivatives
  • Trading Futures
  • Trading Options
  • Derivative Trading on exchange

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Advanced (C1)
Urdu
Advanced (C1)

Additional Information

Personal Details:

  • Marital Status: Married
  • Nationality: Indian
  • DOB : 01st November 1995
  • Hobbies: Reading and listening music

Address:

A-204, Anuvidnyan Nagar, CHSLTD, Agarwadi near Datt guru mandir, Mankhurd(W), Mumbai

400088

Note

I would like to state that all information written in this CV is correct and true as per my knowledge.

I will work hard and try to improve and gain maximum knowledge and skills in the assigned field.

Timeline

Senior Associate

WNS Global Services LTD
07.2017 - Current

Customer Associate

IDBI Intech
08.2016 - 03.2017

Bachelors of Commerce ( BCOM ) - Accounting And Finance

N G Acharya D K Marathe College

Higher Secondary Certificate (HSC ) - Commerce

S.N.D.T Women's College

Secondary School Certification (SSC) -

Municipal Urdu School

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Rahila Gadkari