Rahul Arun Hankare
Assistant Manager - Domestic Holidays (Operation & Products)
Dombivali
Summary
- To join a work team and a company that supports me in my personal development, with the use of the knowledge acquired during my professional experience and to build a long-term career in [Travel & Tourism industry] with opportunities for career growth.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Highly committed with hardworking mentality to maintain quality of services and products.
- Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Assistant Manager Domestic Holidays(Ops & Product)
Trinity World Holidays Pvt. Ltd
12.2018 - Current
- Joined as a Executive in Domestic Operations Department.
- Promoted to Assistant Manager - Domestic Holidays (Operation & Products)
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs to elevate service standards and destination knowledge.
- Negotiated with Vendors/suppliers/Transportation/Hoteliers to secure better pricing, reducing operational costs and ultimately increasing the profit margins.
- Handled all Products & Operations of FIT, GIT, MICE Tours.
- Designed different type of FIT & GIT products in each destinations, so that Guests/Clients should have multiple options according to their needs.
- Did Operations of Goa Corporate Tour (30 pax).
- Handled, Designed the Tour and went as a Tour Manager in Dharamshala, Amritsar, Delhi Tour (07N/08D) with a group of 50 pax, 08th April 2024.
- Did a Student Group of 50 pax to Manali. Handled, Designed the Tour and went as a Tour Manager, 22nd May 2024.
- Did a Mice tour of Doctors (116 pax) to Kovalam. Handled, Designed the Tour and went as a Tour Manager, 18th October 2024.
- Went as a Tour Manager in Kashmir Group Tour (26 pax) 06th April 2025.
- As of now Handling All Group tours, VIP/High End clients Tours, Looking after my team performance & confirmation files, making sure the files has been conducted & handled properly, updating of FIT products as per season wise.
Executive
Deluxe Holidays
01.2017 - 11.2018
- Worked in Domestic Operations Department.
- Established long-term client relationships through consistent delivery of high-quality products and services.
Assistant Tour Manager
Veena Patil Hospitality Pvt. Ltd.
04.2016 - 06.2016
- Worked in Uttarakhand Sector as a Assistant Tour Manager.
- Assisted Tour Manager during the tour for the smooth functioning of the Group Tours.
Internship
Veena Patil Hospitality and Pvt. Ltd.
05.2015 - 06.2015
- Worked in Uttarakhand Sector.
- Assisted Tour Manager during the tour for the smooth functioning of the Group Tour.
Tour Escort
Lotus DMC Private Limited
06.2015 - 03.2016
- Worked on their Cruises (Costa Neo RIVIERA/Aida Bella/Aida Aura) visit to Mumbai.
- Maintained a high standard of professionalism in appearance, behavior, and punctuality to uphold the reputation of the tour company.
- Developed engaging itineraries with a variety of cultural experiences, historical sites, and local attractions to cater to different interests.
Education
S.S.C -
Antonio De’Souza High School
01.2011 - 01.2012
H.S.C - undefined
R.K.T College
01.2013 - 01.2014
Under Graduation Diploma - Tourism & Travel Industry Management
Garware Institute of Career Education and Development (GICED)
01.2014 - 01.2016
Bachelor of Arts - Tourism Studies
Indira Gandhi National Open University (IGNOU)
01.2016 - 01.2017
Skills
Operations management
Additional Information
- Have completed THE SEA CADET CORPS Training ship from Colaba from January 2007 to December 2010.
- Participated in World Tourism Day Quiz Competition which was held by Ruia College.
Timeline
Assistant Manager Domestic Holidays(Ops & Product)
Trinity World Holidays Pvt. Ltd
12.2018 - Current
Executive
Deluxe Holidays
01.2017 - 11.2018
Assistant Tour Manager
Veena Patil Hospitality Pvt. Ltd.
04.2016 - 06.2016
Bachelor of Arts - Tourism Studies
Indira Gandhi National Open University (IGNOU)
01.2016 - 01.2017
Tour Escort
Lotus DMC Private Limited
06.2015 - 03.2016
Internship
Veena Patil Hospitality and Pvt. Ltd.
05.2015 - 06.2015
Under Graduation Diploma - Tourism & Travel Industry Management
Garware Institute of Career Education and Development (GICED)
01.2014 - 01.2016
H.S.C - undefined
R.K.T College
01.2013 - 01.2014
S.S.C -
Antonio De’Souza High School
01.2011 - 01.2012
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