Rahul Arun Hankare
Assistant Manager - Domestic Holidays (Operation & Products)
Dombivali
Summary
- To join a work team and a company that supports me in my personal development, with the use of the knowledge acquired during my professional experience and to build a long-term career in [Travel & Tourism industry] with opportunities for career growth.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Highly committed with hardworking mentality to maintain quality of services and products.
- Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Assistant Manager Domestic Holidays(Ops & Product)
Trinity World Holidays Pvt. Ltd
12.2018 - Current
- Joined as a Executive in Domestic Operations Department.
- Promoted to Assistant Manager - Domestic Holidays (Operation & Products)
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs to elevate service standards and destination knowledge.
- Negotiated with Vendors/suppliers/Transportation/Hoteliers to secure better pricing, reducing operational costs and ultimately increasing the profit margins.
- Handled all Products & Operations of FIT, GIT, MICE Tours.
- Designed different type of FIT & GIT products in each destinations, so that Guests/Clients should have multiple options according to their needs.
- Did Operations of Goa Corporate Tour (30 pax).
- Handled, Designed the Tour and went as a Tour Manager in Dharamshala, Amritsar, Delhi Tour (07N/08D) with a group of 50 pax, 08th April 2024.
- Did a Student Group of 50 pax to Manali. Handled, Designed the Tour and went as a Tour Manager, 22nd May 2024.
- Did a Mice tour of Doctors (116 pax) to Kovalam. Handled, Designed the Tour and went as a Tour Manager, 18th October 2024.
- Went as a Tour Manager in Kashmir Group Tour (26 pax) 06th April 2025.
- As of now Handling All Group tours, VIP/High End clients Tours, Looking after my team performance & confirmation files, making sure the files has been conducted & handled properly, updating of FIT products as per season wise.
Executive
Deluxe Holidays
01.2017 - 11.2018
- Worked in Domestic Operations Department.
- Established long-term client relationships through consistent delivery of high-quality products and services.
Assistant Tour Manager
Veena Patil Hospitality Pvt. Ltd.
04.2016 - 06.2016
- Worked in Uttarakhand Sector as a Assistant Tour Manager.
- Assisted Tour Manager during the tour for the smooth functioning of the Group Tours.
Internship
Veena Patil Hospitality and Pvt. Ltd.
05.2015 - 06.2015
- Worked in Uttarakhand Sector.
- Assisted Tour Manager during the tour for the smooth functioning of the Group Tour.
Tour Escort
Lotus DMC Private Limited
06.2015 - 03.2016
- Worked on their Cruises (Costa Neo RIVIERA/Aida Bella/Aida Aura) visit to Mumbai.
- Maintained a high standard of professionalism in appearance, behavior, and punctuality to uphold the reputation of the tour company.
- Developed engaging itineraries with a variety of cultural experiences, historical sites, and local attractions to cater to different interests.
Education
S.S.C -
Antonio De’Souza High School
01.2011 - 01.2012
H.S.C - undefined
R.K.T College
01.2013 - 01.2014
Under Graduation Diploma - Tourism & Travel Industry Management
Garware Institute of Career Education and Development (GICED)
01.2014 - 01.2016
Bachelor of Arts - Tourism Studies
Indira Gandhi National Open University (IGNOU)
01.2016 - 01.2017
Skills
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Itinerary planning
Group management
Tour guiding techniques
Guest relations
Transportation and travel
Tour planning
Strong leadership
Teamwork and collaboration
Decision-making
Problem-solving abilities
Negotiation
Work Planning and Prioritization
Additional Information
- Have completed THE SEA CADET CORPS Training ship from Colaba from January 2007 to December 2010.
- Participated in World Tourism Day Quiz Competition which was held by Ruia College.
Timeline
Assistant Manager Domestic Holidays(Ops & Product)
Trinity World Holidays Pvt. Ltd
12.2018 - Current
Executive
Deluxe Holidays
01.2017 - 11.2018
Assistant Tour Manager
Veena Patil Hospitality Pvt. Ltd.
04.2016 - 06.2016
Bachelor of Arts - Tourism Studies
Indira Gandhi National Open University (IGNOU)
01.2016 - 01.2017
Tour Escort
Lotus DMC Private Limited
06.2015 - 03.2016
Internship
Veena Patil Hospitality and Pvt. Ltd.
05.2015 - 06.2015
Under Graduation Diploma - Tourism & Travel Industry Management
Garware Institute of Career Education and Development (GICED)
01.2014 - 01.2016
H.S.C - undefined
R.K.T College
01.2013 - 01.2014
S.S.C -
Antonio De’Souza High School
01.2011 - 01.2012