Rahul Arvind P
Chennai
Summary
I am an IT professional with 3+ years of hands-on experience in cloud infrastructure, networking, security, and IT operations. I am proficient in Microsoft services, Active Directory, group policies management and email inbound & outbound management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Executive - IT Operations and Infrastructure
Dexian India Pvt. Ltd.
Chennai
07.2023 - 07.2025
- Company Overview: A leading provider of IT staffing and services
- Led Citrix Migration, Zoom Migration, and Domain Migration projects using the Quest tool, ensuring seamless transitions with minimal downtime.
- Worked in Distribution list and Shared mailbox migration projects.
- Also have a hands-on experience working and maintaining Active Directory, Microsoft defender to reduce vulnerabilities, Microsoft Intune, Microsoft exchange admin centre, Microsoft azure portal and powershell scripting and automation.
- Configured and maintained Active Directory, managed Citrix XenApp policies, and implemented Group Policy Infrastructure to enhance system security and efficiency.
- Troubleshot security vulnerabilities, applied patch updates, and contributed to risk mitigation strategies to strengthen IT security.
- Provided IT support and infrastructure management through ServiceNow, efficiently handling user issues and service requests.
- Worked in Proofpoint email quarantine application with secure and monitors the inbound and outbound emails for the organisation.
Executive - AR
Omega Healthcare
Chennai
06.2022 - 07.2023
- Company Overview: A Healthcare service company specialized in medical billing.
- Managed the end-to-end processing of medical claims and client support, ensuring accuracy and TAT via Aspire client software.
- Also worked in internal IT team as IT engineer and managed IT operational activities and networking tasks.
Education
B.Tech - Mechanical Engineering
SRM Institute Of Science & Technology
Chennai05.2022
Skills
- Powershell Scripting & Automation
- Virtual Machines (VMS)
- Linux & Windows Server Management
- Networking and Security
- Microsoft Azure
- Microsoft defender
- Microsoft Intune management
- Microsoft Entra portal
- AWS
- Proofpoint portal
- Microsoft Exchange admin centre
- Active Directory and group policy management
Certification
- Microsoft Azure Fundamentals (AZ-900), An entry-level certification designed for individuals new to cloud computing and Microsoft Azure. It validates basic knowledge of cloud services, Azure fundamentals.
- Cisco networking academy - Cybersecurity Fundamentals, Designed to provide foundational knowledge of cybersecurity principles, threats, and best practices.
- ISC2 - Certification in Cybersecurity fundamentals, An entry-level certification designed for individuals who want to start a career in cybersecurity. Offered by ISC2 (International Information System Security Certification Consortium)
- Microsoft Azure Identity & Networking Essentials, Key aspects of networking and identity management within Azure.
- AWS and DevOps, Validating your expertise in cloud computing, automation, and software development lifecycle management.
- Fundamental concepts of networking and AI, Integrating foundational knowledge in both networking and artificial intelligence (AI) is becoming increasingly valuable in today's tech landscape.
- Proofpoint-Certified Email Authentication Specialist, Offered by Proofpoint's Cybersecurity Academy, this certification focuses on improving email security, deliverability, and protecting organizational brands.
Accomplishments
- Cost Optimization Success, Reduced infrastructure costs by 15% via optimized cloud resource allocation.
- Improved Security Measures, Enhanced security posture by implementing over 150 critical patches annually.
- Efficient Domain Migration, Led a team that completed domain migration project in under 3 months.
- Uptime Enhancement, Increased system uptime to 99.9% through proactive infrastructure monitoring.
Hobbies and Interests
- Cloud Technologies & IT Security: As businesses increasingly migrate to the cloud, securing these platforms becomes crucial to prevent data breaches, cyber threats, and compliance risks.
- Reading books: The art of deception
Languages
English
Proficient
C2
Tamil
Proficient
C2
Hindi
Intermediate
B1
Timeline
Senior Executive - IT Operations and Infrastructure
Dexian India Pvt. Ltd.
07.2023 - 07.2025
Executive - AR
Omega Healthcare
06.2022 - 07.2023
B.Tech - Mechanical Engineering
SRM Institute Of Science & Technology