Veera Venkata Subrahmanyam Pitchika
Senior Technical Specialist
Hyderabad
Summary
Senior Technical Specialist at State Bank of India (Client) with over 8+ years of experience in designing, implementing, and managing advanced virtualization and cloud infrastructures. Expertise in VMware VCF technologies, including vSphere, NSX, SRM, SDDC Manager, AVI Load Balancer, and vSAN, as well as proficiency in Windows Server, Hyper-V, and Citrix solutions. Proven track record in optimizing IT environments to enhance performance, security, and scalability while ensuring high availability through meticulously crafted VMware vSphere and Horizon environments. Committed to leveraging cutting-edge advancements in virtualization and cloud technologies to drive business transformation and foster innovation within the IT infrastructure landscape.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Senior Technical Specialist
Swan Software Solutions
11.2025 - Current
- Working with the client, State Bank of India, in the Hyderabad location.
Responsible for managing the lifecycle (LCM) of VCF components (vCenter, ESXi, vSAN, NSX) using SDDC Manager, including pre-check validations, upgrades, and patching, to ensure compliance.
Performed automated certificate replacement and password rotation for NSX, vCenter, and AVI Controllers using SDDC Manager functionality.
Maintained 100% compliance with VMware software version interoperability guidelines during quarterly patching cycles.
Designed and implemented distributed firewall (DFW) rules to enforce Zero Trust security, segmenting application tiers, and restricting lateral movement.
Configured Tier-0/Tier-1 gateways, routing, NAT rules, and created Transport Node Profiles for consistent network configuration across clusters.
Audited and optimized existing NSX rules, reducing ruleset complexity, while increasing security coverage.
Successfully implemented micro-segmentation for 50+ critical applications, reducing the attack surface by approximately 80%.
Automated firewall rule creation for new application deployments using Ansible, integrated with the NSX API.
Configured virtual services, pools, health monitors, and SSL offloading for application delivery, utilizing AVI's elastic fabric for automatic scaling.
Created and validated recovery plans to automate failover sequences, including network mapping, IP customization, and boot priority.
Performed regularly scheduled non-disruptive DR tests (failover drills) to validate recovery time objectives (RTO) and recovery point objectives (RPO).
Achieved a 95% reduction in manual intervention time during DR failover scenarios through SRM automation.
I.T.Analyst
Tata Consultancy Services
05.2023 - 10.2025
- Managed multiple projects involving VMware, Windows, and Hyper-V infrastructures.
- Monitored and troubleshooted VMware environment to ensure smooth operations.
- Managed Windows servers including versions 2012, 2016, 2019, and 2022 as well as Jump servers.
- Executed successful Windows In-Place upgrades for enhanced system performance.
- Automated Windows upgrades using SMT, streamlining processes and reducing manual effort.
- Demonstrated proficiency in Windows PowerShell scripting for efficient system management.
- Utilized PowerShell scripts to create virtual machines in the Hyper-V environment and troubleshoot issues.
- Configured and implemented Windows virtual desktops using Hyper-V Manager, enhancing remote work capabilities.
- Leveraged expertise in Hyper-V Checkpoint for efficient system backup and recovery.
- Knowledge on Nutanix HCI - AHV, Prism
Technical Support Engineer
MSys Technologies
09.2021 - 05.2023
- Managed vCenter and ESXi environments, overseeing installation of ESXi, vStac, and Acuity.
- Troubleshooted ESXi and vCenter issues, ensuring seamless operations.
- Spearheaded the creation and troubleshooting of Virtual Machines for optimal performance.
- Added ESXi hosts and enabled DRS and HA at the Cluster level, enhancing system efficiency.
- Oversaw Pivot3 Environment, including vStac and Acuity OS, and managed their installation and Upgradation.
- Resolved Dell and Lenovo hardware issues, including disk failures, ensuring minimal downtime.
- Coordinated RMA requests for hardware and storage replacement, contributing to a streamlined process.
- Provided customer support for patching and troubleshooting, ensuring high satisfaction levels.
- Utilized Salesforce Ticketing tool to address and resolve technical issues promptly.
- Managed Dell and Lenovo Servers' warranty status, facilitating timely support and maintenance.
Technology Associate - VMware & Windows
Locuz Enterprise Solutions
03.2019 - 09.2021
- Managed VMware Environment ESXi and vCenter, proficient in troubleshooting related issues.
- Oversaw Active Directory, Domain Controller, and Exchange servers, ensuring smooth operation.
- Facilitated server access for end users, managing permissions and configurations for user accounts.
- Executed mailbox creation and distribution list management in Microsoft Exchange Server.
- Administered ownership assignments and policies for users in Exchange Server, ensuring data security and access control.
- Created and managed shared mailboxes, effectively granting permissions for end users in Exchange Server.
- Handled Citrix and XenApp related issues, ensuring seamless operation of virtual applications and desktops.
- Utilized Citrix Director to manage XenDesktop and XenApp, ensuring optimal performance and user experience.
- Managed VMware Horizon 7, including handling Connection Server, Desktop Pools, and Application Pools related issues.
- Executed monitoring and troubleshooting activities in Zabbix Tool, ensuring smooth operation of IT infrastructure.
- Implemented email and domain blocks in Symantec Cloud (Message labs) for enhanced security and data protection.
Jr VMware Administrator
RCV Innovations
06.2017 - 03.2019
- Managed Active Directory environment on Windows 2012 R2 and 2016 servers.
- Configured FTP and performed installations and configurations for DNS, DHCP, and NTP.
- Created Virtual Machines as per specific requirements and worked with Clone, Templates, Snapshots, Resource Pool, vAPPs, and OVFʼs templates.
- Installed, configured, and upgraded ESXi, vCenter Appliance, vSAN, vRealize Suite, and Horizonview.
- Conducted migration of virtual machines and V2V, P2V conversions.
- Managed Virtual Standard Switch (VSS) and Distributed Switch (VDS).
- Provided ongoing support and maintenance for application/IT infrastructure based on agreed SLAs.
- Prepared and presented daily and weekly status reports, and actively participated in client status meetings, tollgates, and infrastructure change management meetings.
- Interacted with third-party vendors for server break fix support and maintained documentation for changes and escalation processes.
- Built strong relationships with 3rd-party vendors/suppliers to ensure high levels of support and delivery.
- Addressed customer queries and technical issues, ensuring timely resolution and compliance with client specifications.
Education
B.Tech - Computer Science
GMR Institute of Technology
Rajam, India 04.2001 -
Skills
VMware vSphere & vCenter Administration
Windows Server Administration (2012/2016/2019)
Citrix Virtual Apps and Desktops (XenApp/XenDesktop)
PowerShell Scripting & Automation
VMware vMotion, HA & DRS Configuration
VMware VCF
Certification
VMware Certified Professional 6.5 - Data Center Virtualization. Candidate ID: VMW-02101983R-02153341
Personal Information
LinkedIn: https://www.linkedin.com/in/subrahmanyam-pitchika-046949214/
Current Address: Hyderabad, 502032
Date of Birth: 07/03/1996
Timeline
Senior Technical Specialist
Swan Software Solutions
11.2025 - Current
I.T.Analyst
Tata Consultancy Services
05.2023 - 10.2025
AWS Certified Cloud Practitioner. Validation Number: XXN5RWF2YMB11JWD
08-2022
Technical Support Engineer
MSys Technologies
09.2021 - 05.2023
Technology Associate - VMware & Windows
Locuz Enterprise Solutions
03.2019 - 09.2021
VMware Certified Professional 6.5 - Data Center Virtualization. Candidate ID: VMW-02101983R-02153341
09-2018
Jr VMware Administrator
RCV Innovations
06.2017 - 03.2019
B.Tech - Computer Science
GMR Institute of Technology
04.2001 -