Rahul Asthana

• Developed inaugural incentive performance plan, motivating staff, and achieving [Number]% increase in sales.
• Implemented data-driven decision making to monitor KPIs, adjust tactics, and achieve ambitious sales targets.
• Leveraged knowledge of local markets effectively positioning our products against competitors.
• Expanded the regional market share with targeted customer acquisition strategies and strategic partnerships.

• Analyzed and improved performance across zone using sales metrics and performance reports.
• Proven ability to develop and implement creative solutions to complex problems.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated leadership skills in managing projects from concept to completion.

• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
• Finalized sales contracts with high-value customers.
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
• Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.

Managing the entire HL & LAP Business under open market Sales & Distribution

• Negotiated contracts and fees for using locations.
• Obtained appropriate permits for various uses of different locations.
• Cultivated focus on customer service and satisfaction with well-trained, empowered team.
• Anticipated, resolved and prevented operating difficulties through successful policies.
• Developed new business and increased sales through targeted market penetration, extensive training, business partnerships and customer relationships.
• Motivated and developed employees by creating incentives to encourage employees to excel and maintain low turnover rate.
• Fielded customer complaints and provided solutions.
• Worked with underwriters to fix application problems and resolve issues.
• Developed extensive network of referral partners to source new mortgage loan opportunities.
• Monitored portfolio performance and provided clients with periodic updates on loan progress.
• Developed and implemented marketing campaigns to generate new business opportunities.

• Resolved customer complaints to maintain high level of satisfaction.
• Managed branch sales, customer service, finances and recordkeeping.
• Interviewed, hired and developed team of Number.
• Coordinated calls to prospective and existing customers, acceptance of small business loan applications and referrals to other product specialists.
• Worked directly with customers and associates to handle internal and external complaints and objections.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Fielded customer complaints and provided solutions.
• Reviewed loan files and updated to match current standards.
• Developed extensive network of referral partners to source new mortgage loan opportunities.
• Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Negotiated loan terms and conditions with customers to secure best deal.

• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
• Monitored customer feedback and generated reports to identify areas of improvement.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

• Explained different types of loans pertaining to client situations.
• Reviewed loan files and updated to match current standards.
• Fielded customer complaints and provided solutions.
• Checked loan documents for accuracy prior to closing.
• Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
• Developed and implemented marketing campaigns to generate new business opportunities.