Rahul Das
Banking
Delhi
Summary
PROFILE SUMMARY An experienced and well maintained professional having ample amount of knowledge in banking sector and seeking an opportunity in the organization to use my skills and be able to contribute to the firm for which I am working.I will put my best effort to learn the company's policies and make better decisions in the favour of the company
Overview
4
4
years of professional experience
Work History
Personal Banker Welcome Desk
HDFC Bank
Delhi
04.2022 - Current
- Managing branch operations and day to day activities like handling of vault & Locker.
- Handling Branch office Accounts and Branch process and compliance parameters ability to lead new employees in defining the work environment
- Handling, selling and buying of the policies of the companies.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Utilized customer relationship management software to provide accurate and complete customer service.
- Cross-sold bank products and services to meet customer needs and provide options.
- Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
- Verified customer identity and reviewed documentation for accuracy.
- Tracked and processed customer account requests and application.
- Followed up with customers to gather feedback and provide additional assistance.
- Promoted financial products by maintaining excellent service offering knowledge.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
Senior Relationship Manager
Bajaj Allianz Life Insurance
10.2021 - 03.2022
- Was handling branch operations and compliance.
- Gave exciting presentations to prospects and leads in effort to build business opportunities.
- Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
Relationship Manager
ICICI Bank
03.2019 - 10.2021
- Was handling all the branch operations and compliance parameters like handling of Cash Vault, KYC/AML updation, Ac
- Opening, Cash and Non-Cash Transaction, Handling all the customer QRC and Escalation
- RAHUL KUMAR DAS
- I'm looking for an opportunity in a reputed organisation which will help me deliver my best and upgrade my skills and meet the demands of the organisation.
Education
B.Sc - Maths
Skills
Customer Service OrientationKYCTeam ManagementComplianceRetail BankingBanking OperationsCRM
LANGUAGES KNOWN ENGLISH & HINDI
Post Graduate Diploma In Banking And OperationRelationship building and management
Revenue Generation
Financial product knowledge
Banking operations knowledge
Timeline
Personal Banker Welcome Desk
HDFC Bank
04.2022 - Current
Senior Relationship Manager
Bajaj Allianz Life Insurance
10.2021 - 03.2022
Relationship Manager
ICICI Bank
03.2019 - 10.2021