Playing Cricket and Football
RAHUL DUTTA
Cluster Collection Manager
Kolkata
Summary
To acquire knowledge and work in an expertise environment with a familiarity of organization’s culture and I want to contribute towards realizing organization’s vision and become its integral part. Experience in field collections for over 8 years, involved in everything from MIS,Data Allocation to Numbers and reporting at Zonal level.
Overview
8
8
years of professional experience
17
17
years of post-secondary education
3
3
Languages
Work History
Cluster Collection Manager
TATA CAPITAL FINANCIAL SERVICES LIMITED
KOLKATA
03.2021 - Current
- In Two-Wheeler portfolio for Kolkata location
- Primarily had to look after Kolkata region along with some parts of Ranchi and Orissa
- Has to tackle the Agencies and Agency Managers of these locations for recovery of the above mentioned portfolio in Bucket cases
- Presently promoted and re-designated as “Cluster Collection Manager” in April 2023 for entire Orissa location along with some parts of Kolkata region, particularly monitoring a group of Collection Managers along with Agency Managers
- Received RNR award for the financial year 2022-23 from Collections Head
- Received rating 4 and 5 consecutively for financial years 2021-22 and 2022-23 for outstanding performance Pan India.
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Established procedures for collection of past due amounts.
- Supervised staff of collectors, monitoring phone calls and letters.
Collection Manager
L&T FINANCIAL SERVICES LIMITED
KOLKATA
05.2020 - 02.2021
- For Two-Wheeler portfolio in Kolkata location
- Primarily looking after North 24 parganas as well as some parts of South 24 parganas
- Has to tackle the Agencies of these locations for recovery of the above mentioned portfolio in Bucket cases
- Always motivate my team and strive towards achieving the said targets during my stay in the organisation and always look towards the growth of the company.
Agency Manager
HDB FINANCIAL SERVICES LTD
Asansol
09.2019 - 05.2020
- Joined as an Agency Manager for CD, DPL and CDPL portfolio
- Had to look after Asansol, Raniganj, Purulia, Bolpur, Birbhum and Suri locations
- Tackle the Agencies of each location for recovery of the above mentioned portfolio
- All total had to handle a team of 25 collection executives of the respective agencies
- Always strive towards maintaining a healthy collections portfolio of my said assigned locations and work towards the growth of the company.
Recovery Officer
SHRIRAM CITY UNION FINANCE LTD
Asansol
07.2016 - 09.2019
- Joined as’ Recovery Executive’ for Two-wheeler division in Asansol location as an On-roll employee of the organization
- Had to look after the monthly EMI collections of Live zero, soft bucket and hard bucket customers and also had to do field verification of both Residence and Business of the proposed customers before sale of the specified product
- Got promoted as’ Recovery and Verification Officer’ in April 2017 and had to work for Two-wheeler, Personal loan and SME products in same location
- Has a 100% work efficiency in both the organisations and fulfilled every targets that has been assigned till date without any failure
- Always work towards organization’s growth in any aspect whether it is Sales or Collections and also looked forward to grow personally.
Executive
IndusInd Bank Ltd
Durgapur
02.2015 - 03.2016
- For commercial vehicles division in Durgapur location
- Had to look after the monthly EMI collections of No-Due , overdue and NPA customers every month and also customer Verification before sale of specified products
- Also looks after the problems of the vehicle insurance for the given customers as per demand list and resolved them successfully like updating and claim process
- In the absence of back office executive can also handle all the back office operations.
Education
Bachelor Of Accountancy - B.Com
University of Calcutta
Kolkata 06.2011 - 06.2015
Matriculation - Science
St. Patrick's
Asansol 04.1998 - 03.2009
Intermediate - Commerce
Burnpur Riverside School
Asansol 04.2009 - 03.2011
Skills
COMPUTER PROFICIENCYWorking knowledge of InternetWorking knowledge of MS Office and Open Office too
Fluent in English, Bengali and Hindi
Vendor Management
Leadership
Team Management
Problem Solving Ability
Accomplishments
- Received "R&R " Award in 2023 from Collection Head in value category - Responsibile.
Interests
Driving and Bike Riding
Cooking
Timeline
Cluster Collection Manager
TATA CAPITAL FINANCIAL SERVICES LIMITED
03.2021 - Current
Collection Manager
L&T FINANCIAL SERVICES LIMITED
05.2020 - 02.2021
Agency Manager
HDB FINANCIAL SERVICES LTD
09.2019 - 05.2020
Recovery Officer
SHRIRAM CITY UNION FINANCE LTD
07.2016 - 09.2019
Executive
IndusInd Bank Ltd
02.2015 - 03.2016
Bachelor Of Accountancy - B.Com
University of Calcutta
06.2011 - 06.2015
Intermediate - Commerce
Burnpur Riverside School
04.2009 - 03.2011
Matriculation - Science
St. Patrick's
04.1998 - 03.2009