RAHUL JADHAV
Navi Mumbai
Summary
Total work experience is 20 years 2 Months. collection, Recovery experience there are 18 years 6 months. I have experience in flows collections as well as write off recovery. unsecured and secured products collections, Recovery experience. Secured collection (auto loan, Gold Loan) and unsecured products in Credit Card, Personal Loan, Business Loan, Auto Loan, Gold loan, Microfinance, unsecured merchant loan, PP products. experience for managing flows as well as write off allocation. knowledge of legal activities (LRN, sec.138, Arbitration, execute warrants) good experience Team Management, portfolio management.
Overview
3
3
Languages
1
1
Certification
23
23
years of professional experience
Work History
Regional Collection Manager
One 97 communication ltd (Paytm)
Mumbai, Maharashtra
04.2025 - Current
- Managing emerging market Rest of Maharashtra, Goa states unsecured Merchant loan(MSME Loan),Unsecured PL allocation.
- Managing a DPD 90+ pool in unsecured ML, 120+ DPD pool in PL.
- Team management, vendor management.
- Follow processes, policies, legal tools, and control on escalations.
- Coordinated with the General Manager in strategic planning and execution of business plans.
Regional Head collections
Bharat pe
Mumbai, Maharashtra
04.2024 - 04.2025
- Managing unsecured merchant loans(MSME), post-pay both products, flows, and write-offs of 180+.
- Managing in-house and agencies in the entire west region: Maharashtra, Gujarat, and Madhya Pradesh.
- The allocation size for both products is 40,000 accounts with Rs.200 crore.
- Reporting to NCH, maintaining consistency in performance with policy and process.
- Handled customer concerns and escalated major issues to supervisor.
Regional collection manager
Axis Bank Ltd
06.2021 - 01.2024
- Managing Write-off unsecured loans allocation west region maha, goa, mp, guj locations, Products Personal Loans,Unscured Business Loan(SME), Education loan products, Allocation size Rs.820 cr, Number of accts 39500k.
- Making agency wise, location wise allocation, target strategy and implement it.
- Analyses performance, pos wise, location wise.
- 2.25 lacs, bl & el 4.10 lacs, handling 17 people's manpower team with 32 collection agencies in entire west region, Monthly Set up and bifurcate target allocation vintage wise and location wise, Allocation set up location in-house manpower wise.
- Legal process coordination with legal team, proper coordination on audit & process, control customer escalation, maintain consistency in performance, control on waiver settlement pos waiver.
- Publishing MIS region, location wise.
Sr. Manager DSMG Group
ICICI BANK LTD
08.2019 - 06.2021
- Managing Unsecured Business loan(SME) and PL Recovery Pool, Vendor Management There are 3 vendor's.
collection manager -M2
TATA CAPITAL FINANCIAL SERVICES LTD.
Mumbai
09.2017 - 02.2019
- Managing Mumbai location 30+,90+ unsecured Personal loans,Business loan(SME)allocation.
- Making strategy for specially bkt 1, Bkt 3,4 for allocation and maintain performance level.
collection manager
Jan Lakshmi financial services
08.2016 - 09.2017
- Managing micro finance group loan allocation Mumbai location.
- Making collection strategy branches wise, maintain consistency in performance.
Collection manager
HDFC BANK
02.2014 - 08.2016
- Managing auto loan bk 2 and gold loan portfolio.
Sr. Process associate
TCS E-serve Mumbai India (FORMERLY CITIGROUP FINANCIAL SERVICES)
Mumbai, Maharashtra
09.2007 - 02.2014
- Managing Mumbai, pan India credit card write off pool.
Credit card process associate
I process India Pvt Ltd
06.2006 - 08.2007
- Doing collections Bkt 1, calling base.
Supervisor Marketing & Operations
MAHANAGAR GAS LTD
Mumbai, Maharashtra
04.2003 - 05.2006
- Supervisor (Marketing & Operations)
Education
LLB - law
Tilak Maharashtra university
Pune, MH01-2026
MBA - Banking
Sikkim Manipal University
Vashi10-2013
Bachelor of Arts - English Literature
Shivaji University
Kolhapur10-2004
Skills
- Team management
- Policy compliance
- Vendor management
- Performance analysis
- Customer relationship management
- Portfolio management
- Problem solving
- Control on attrition
- Inventory management
- Commitment to excellence
- Active listening
- Legal coordination
- Team leadership and motivation
- Writing reports and proposals
- Strategic planning
- People management
- Legal process coordination
- Leadership skills
Certification
eMDP digitalization certificate from IIM Kozhikode.
Languages
Marathi
English
Hindi
Hobbies and Interests
- Watching movies
- Playing outdoor games
Timeline
Regional Collection Manager
One 97 communication ltd (Paytm)
04.2025 - Current
Regional Head collections
Bharat pe
04.2024 - 04.2025
Regional collection manager
Axis Bank Ltd
06.2021 - 01.2024
Sr. Manager DSMG Group
ICICI BANK LTD
08.2019 - 06.2021
collection manager -M2
TATA CAPITAL FINANCIAL SERVICES LTD.
09.2017 - 02.2019
collection manager
Jan Lakshmi financial services
08.2016 - 09.2017
Collection manager
HDFC BANK
02.2014 - 08.2016
Sr. Process associate
TCS E-serve Mumbai India (FORMERLY CITIGROUP FINANCIAL SERVICES)
09.2007 - 02.2014
Credit card process associate
I process India Pvt Ltd
06.2006 - 08.2007
Supervisor Marketing & Operations
MAHANAGAR GAS LTD
04.2003 - 05.2006
LLB - law
Tilak Maharashtra university
MBA - Banking
Sikkim Manipal University
Bachelor of Arts - English Literature
Shivaji University