Result driven professional with 12 years of experience in strategic management, sales, pre-sales, solutions consulting & orchestration, bid & project management, across M&E domain involving OTT,IPTV,DBV-C Solution. Expert at learning in-depth functions and information about products, competitive offerings and cutting-edge developments.
-Sales for complete E2E solution of IPTV/OTT/CAS/SMS.
-Management of strategic accounts portfolio across ASIA
-Based on contract project scope, provide clear and detailed project plan.
-Negotiated and closed long-term agreements with new clients in assigned territory.
-Building and implementing account strategy
-Responding to RFI/RFP/RFQ & commercial proposal
-Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
-Onboarded and managed new client accounts to boost retention rates.
-Represent the company at key industry events.
-B2B sales & marketing for DVB-C, DVB-S STB across Asia
-Oversee monthly sales, monitoring, and forecasting to better understand market
-Support preparation of perfect monthly, quarterly and yearly sales projection along with pipeline reports
-Manage company’s existing big account for new business and technical enquiry
-Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings
-Work on new product development as per market demand
-Managing 42+ sales accounts
-Meeting with clients, delivering presentations and educating on product and service features and offerings
-Represent company at key industry events
Pre sales: Project planning & Integration: STB software testing: Research & Development:
- Analyzing client requirements and designing the solution document based on analysis.
- Presenting solution to client and explaining solution.
- Preparing BOQ based on solution document and discussion with client.
-Releasing quotation to client.
- Designing workflow of Head-end based on solution document and final proposal.
- Preparation of wiring diagrams and configuration documentation.
- Providing guidance to installation team.
- Configuring Head-End as per standards
· Functional and GUI Testing for upcoming and existing models.
· Testing SW release (client specific) as per standards.
· Preparation of testing reports.
· Analyzing software bugs and providing support to software team.
- Testing Head-End devices like SD & HD Encoders, IRD, QAM modulator, PSI SI & EPG software, Trans-coders, and reporting bugs to the designing and software team.
Project Planning Head-end Installation
- Providing consultation regarding suitability of a product based on the specifications and commercials
- Designing the proper solution architecture including wiring diagrams. –
- Configuring system according to the standards.
- Generating PSI - SI tables as per standards.
- Installation, Configuration and Troubleshooting head-end devices like IRD's, Encoders, Multiplexers, Scramblers, QAM modulators, PSI/SI Server, CAS Server, Satellite Receivers and Modulators as per standards.
- Management of all channels as per MPEG and DVB standards.
- Maintaining proper output.
- Implement smooth functioning of equipment.
- CAS Integration
- Portfolio management (business and technical) of multi-million INR strategic accounts with consistent YoY revenue and profitability growth.
- Successful track record in winning and onboarding new clients.
- Proven track record of developing and maintaining fruitful relationship with tech and business stakeholders of client org.
- CTV project management for a tier - 1 to tier 3 MSO in India
- Consistently meeting expectations and/or deadlines for projects & accounts throughout my career span.
- Successfully managed product augmentation and launch for 4 STBs.(01/2015 – 11/2019)
- Successfully managed E2E project of DTV head-end installation and integration for 27 clients.(08/2012 – 09/2017)