Rahul Kumar
Ranchi
Summary
Experienced in managing operational workflows and ensuring compliance with industry regulations and company policies. Established processes that enhanced efficiency across the organization while providing leadership during periods of change. Conducted regular staff meetings to assess progress and identify improvement areas, alongside performance reviews to support team development. Implemented quality control measures and created comprehensive reports for senior management, summarizing operational performance metrics.
Overview
8
8
years of professional experience
Work History
Zonal Operation Manager
Utkarsh Small finance bank
Ranchi
01.2017 - Current
- Ensured compliance with industry regulations and company policies.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Conducted performance reviews for team members.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with regulatory requirements and industry standards.
- Created monthly reports for senior management summarizing operational performance metrics.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Trained employees on additional job positions to maintain coverage of roles.
- Monitored staff performance and addressed issues.
- Assigned work and monitored performance of project personnel.
- Implemented quality control measures to uphold company standards.
Education
Bachelor of Science - Banking And Finance
RTC Inter College
Ranchi07-2015
Skills
- Financial analysis
- Risk assessment
- Regulatory compliance
- Customer service
- Data analysis
- Employee training
- Team building
- Effective communication
- Team leadership
- Time management
- Decision-making
- Relationship building
Languages
Hindi
First Language
English
Elementary (A2)
A2
Accomplishments
- RNR Completed 4 times
Timeline
Zonal Operation Manager
Utkarsh Small finance bank
01.2017 - Current
Bachelor of Science - Banking And Finance
RTC Inter College