Jitendra Kumar Panigrahi
Deputy Zonal Manager-Micro Loans
Bhubaneswar,OR
Summary
Deputy Zonal Manager at CreditAccess Grameen Ltd. with a proven track record in strategic planning and financial analysis. Spearheaded business growth initiatives across 132 branches in Odisha and Chhattisgarh, handling 1300cr portfolio and enhancing operational efficiency, and ensuring compliance. Passionate about team development and achieving sales targets, driving success through collaboration, and a personable and dedicated customer service representative with extensive experience in the industry. Solid team player with an upbeat, positive attitude, and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction, and contribute to company success. Articulate, enthusiastic, and results-oriented, with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
Overview
18
18
years of professional experience
Work History
Deputy Zonal Manager
CreditAccess Grameen Ltd.
Bhubaneswar
04.2022 - Current
- Monitoring and supervising the Zonal operations visit plan 132 Branch in a year
- Focusing on quality, lending process will be as per norms to maintaining the good quality
- Ensures identifications of the potential Divisions for expansion of business in a zone
- Ensures business growth and diversity of products in the zone as per business plan
- Monthly and quarterly MRM with DMs, RMs & AMs to improve the business
- New Branch opening plan
- Analyzes productivity, efficiency gaps of regions and areas and plug the same
- Assisting the Business Head in formulating the strategies regarding portfolio and risk management in the region Monitoring and Quality Control
- Ensures rules and norms of the company are adhered strictly in pursuit of business growth in the zone
- Visits Regions and field to observe field activities to ensure these processes are followed in compliance of the operational policy and procedure in the region
- Reviews MIS and bank transactions to check and ensure accuracy
- Closing the audit actions of the critical cases in the Zonal level
- Guiding RH, Zonal HR, IT, Training & Admin to accomplish their work as per defined policy and process
Divisional Manager
CreditAccess Grameen Ltd.
Bhubaneswar
05.2018 - 04.2022
- Handled All Branches of Odisha State Total 80 Branches with 650cr Portfolio
Manager & Territory Manager
L & T Financial Services
Kalahandi
10.2014 - 05.2018
- Worked as a Territory Manager, Sales and Operations at L&T Financial Services in the Bhawanipatna area, handled the 07 Branch with 65cr portfolio Bhawanipatna, Koksara, Kesinga, Jaipatna, Dharmagarh, Junagarh, and Narla.
- Worked as a manager at the Bhadrak area.
FCA,ABM,BM & Area Manager
Asmitha/Share Microfin Limited
Kharagpur
05.2007 - 01.2014
- Worked as Area Manager at Kharagpur (Kharagpur, Belda, Contai, Jhargram, and Egra) and handled five branches in West Bengal (2013-2014).
- Worked as Area Manager in Kolkata (Tollygunj, Mogra, Barasat, Pansukura, Srirampur) and handled five branches in West Bengal (2010 - 2013).
- Worked as Branch Manager at Paikmal and Barapali Branch (2009-2010).
- Worked as an FCA/ABM in Khurda and Nayagarh, Odisha, from 2007 to 2009.
Education
MBA - Finance & Accounting
03-2025
Bachelor Degree (Arts) -
12.2007
12TH STD. -
12.2004
10TH STD. -
12.2002
Skills
- Financial analysis
- Customer service
- Team collaboration
- Problem solving
- Strategic planning
- Human resources management
- Sales management
- Operations management
- Staff training and development
- Business strategy
- Sales operations
- Sales targets
- Financial management
- Team development
- Talent acquisition
- Team building
- Performance management
Websites
Disclaimer
I do hereby solemnly declare that the facts cited above are true to the best of my Knowledge and belief., Bhubaneswar, 08/19/24, Jitendra Kumar Panigrahi
Languages
- Hindi
- English
- Odia
- Telugu
- Bengali
Computer Exposure
- Knowledge on MS-PowerPoint
- MS-Word
- MS-Excel
- Typing speed of 25 – 30 wpm
- Exposure to Internet and other Basics
- Flexible and adaptable
- Trustworthy
- Commitment to work
- Good at building relationship
Personal Information
- Father's Name: Ramakrishna Panigrahi
- Date of Birth: 05/23/87
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
Odia
First Language
Telugu
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2
Bengali
Intermediate (B1)
B1
Timeline
Deputy Zonal Manager - CreditAccess Grameen Ltd.
04.2022 - Current
Divisional Manager - CreditAccess Grameen Ltd.
05.2018 - 04.2022
Manager & Territory Manager - L & T Financial Services
10.2014 - 05.2018
FCA,ABM,BM & Area Manager - Asmitha/Share Microfin Limited
05.2007 - 01.2014
SGVU University. - MBA, Finance & Accounting
Sri Krushna Chandra Gajapati (Autonomous) college - Bachelor Degree (Arts),
RG College - 12TH STD.,
ZP High School - 10TH STD.,
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