Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Rahul Lekshman H J

Rahul Lekshman H J

Trivandrum

Summary

Technical Business Analyst with 6.5 years of industry experience, working with Tata Consultancy Services currently and with Infosys previously, supporting global clients including British Petroleum (BP), TotalEnergies, and PwC. Experienced in delivering Finance and Human Resources transformation initiatives for PwC clients, with a strong ability to bridge the gap between business stakeholders and technical teams by translating complex business requirements into scalable technology solutions.Skilled in business requirements gathering, gap analysis, process mapping, stakeholder management, functional documentation, application support, and end-to-end project delivery. Possesses hands-on technical expertise in .NET Technologies, ASP.NET, MySQL, ServiceNow, Jira, and Azure DevOps, with prior experience as a developer and strong knowledge of software development lifecycle (SDLC) processes.Proficient in software testing, troubleshooting, technical design, application support, system enhancements, and implementation of new software solutions. Recognized for strong analytical and problem-solving abilities, along with the capability to identify process improvements and drive operational efficiency.A collaborative professional with excellent interpersonal and leadership skills, capable of working independently or leading cross-functional teams through task management, workload monitoring, knowledge sharing, and user training. Holds a Master of Business Administration with specialization in Finance and Human Resource Management, and a Bachelor of Technology in Computer Science and Engineering, combining business acumen with technical expertise to deliver impactful business and technology transformation outcomes.

Overview

3
3
Languages
1
1
Certification
9
9
years of professional experience

Work History

Business Analyst

Tata Consultancy Services
Kochi
09.2023 - Current

1. PwC Canada (09/2023 - Present)

  • I am a Business Analyst with experience collaborating on multiple Finance and Human Resources transformation projects for PwC clients. Skilled in bridging the gap between business stakeholders and technical teams by translating complex business requirements into scalable technology solutions.
  • Experienced in gathering, analyzing, and documenting business requirements, conducting gap analysis, process mapping, stakeholder management, and supporting end-to-end project delivery across Finance and HR domains.
  • Canada IDaaS Migration project for migrating applications from SSO to MS Entra. Responsibilities included requirement gathering, coordinating with stakeholders, validating migration processes, and ensuring seamless transition of authentication systems.
  • Cyber Compliance Access Management (CCAM) Project: Created a proposal document for a ServiceNow integration project for HRD, focusing on cyber compliance and access management.
  • Monitored application performance, troubleshot incidents, analysed root causes, and managed service requests to maintain high availability of business-critical systems in compliance with SLA commitments.
  • Coordinated with IT support teams to troubleshoot and resolve system issues, minimising downtime and ensuring continuity of service.

Technology Analyst/ Business Analyst

Infosys
01.2020 - 05.2023

1. BPX Energies (Sep 2021- May 2023)

  • Developed efficient code for enhancement and migration of portal, enabling BPX to identify and monitor petroleum and oil wells using C# (ASP.Net) and Postgre DB.
  • Managed six applications for BPX, delivering technical support and troubleshooting to ensure smooth operation.
  • Worked on creating Database scripts in PostgreSQL.
  • Created technical workflows in wiki to help the support team to understand the workflows and deployment.

2. Total Energies( April 2020- August 2021)

  • Identified software requirements and solutions through development of flowcharts, layouts, and documentation.
  • Assisted in fixing and improving existing software through inspections, testing and analysis.
  • Worked on creating Database codes like procedures and functions in Oracle.

Project Intern

Ernst and Young GDS
02.2018 - 06.2018
  • Developed a small application to facilitate online purchasing of daily needs, improving convenience for users.
  • Generated and distributed minutes for business meetings, supporting team communication and record-keeping.
  • Observed and documented daily activities of office staff to gain insight into Blockchain processes. of office staff to understand Blockchain processes and applications.

Education

Master of Business Administration - MBA in FInance and HRM

Jain University
Bangalore, IN-KA
06-2026

B. Tech - CSE

Mar Baselios College of Engineering and Technology
Trivandrum, KL
09-2019

Skills

  • Requirement gathering
  • Business process mapping
  • Agile methodologies
  • User acceptance testing
  • Agile practices
  • Agile methodologies
  • Project Management
  • Change Management
  • Documentation skills
  • Stakeholder management
  • Application support
  • Requirements validation
  • Net Developer
  • MySQL
  • ASPNET

Languages

English
Malayalam
Tamil

Certification

  • Infosys Certified Business Intelligence Associate, 2022-07-27
  • Infosys Global Agile Developer Certification, 2020-11-18
  • Infosys Certified Open Chain Practitioner, 2022-11-16
  • Infosys Certified C # Programmer, 2020-11-13, Secured 70%
  • Business Communication, 2020-06-30, Reached Level 5
  • ServiceNow Management Foundation Certification
  • Using databases with Python, University of Michigan, 2019-07-27
  • Introduction to Data Analytics for Business, University of Colorado Boulder

Timeline

Business Analyst

Tata Consultancy Services
09.2023 - Current

Technology Analyst/ Business Analyst

Infosys
01.2020 - 05.2023

Project Intern

Ernst and Young GDS
02.2018 - 06.2018

Master of Business Administration - MBA in FInance and HRM

Jain University

B. Tech - CSE

Mar Baselios College of Engineering and Technology
Rahul Lekshman H J