Rahul Narula
Deputy Sales Manager - Enterprise Ops
Bengaluru
Summary
Knowledgeable Key Account Manager with a proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Deputy Sales Manager - Enterprise Operations (B2B)
Scaler Academy
Bengaluru
12.2022 - 04.2026
- Spearhead key client acquisition initiatives, focusing on building trust and fostering long-term, mutually beneficial relationships.
- Lead the sales strategy for high-value enterprise clients, ensuring tailored solutions that align with client objectives and business goals.
- Cultivate strong partnerships with top-tier CXO-level clients, including Google, Amazon, and LinkedIn, leading to high-value collaborations.
- Develop and implement personalized account strategies, resulting in significant upsell and cross-sell opportunities across various sectors.
- Analyze customer feedback and market trends to refine sales strategies and ensure alignment with the latest industry needs.
- Build a robust pipeline through targeted outreach and relationship-building activities, leading to a consistent increase in qualified leads.
- Mentored junior sales staff members, fostering an environment of continuous learning and improvement within the team.
- Identified new business opportunities and established partnerships, contributing to company growth and expansion.
- Analyzed market trends and competitor activities, adjusting sales strategies accordingly for maximum results.
- Organized regular team meetings to discuss progress updates as well as identify areas requiring further development or assistance.
- Streamlined sales processes to increase efficiency, resulting in a significant reduction in lead-to-close time.
- Managed key accounts effectively, ensuring consistent satisfaction levels while maximizing revenue potential from those relationships.
- Collaborated with marketing teams to create high-impact promotional campaigns that drove increased sales numbers.
- Optimized the use of CRM tools for better tracking of customer interactions, resulting in improved follow-up processes and greater overall success rates.
- Spearheaded cross-functional initiatives to improve internal processes, leading to increased productivity across departments.
- Established long-lasting client relationships through excellent communication and negotiation skills with a retention ratio of up to 45% per quarter.
Strategic Account Intern
Scaler Academy
Remote
03.2022 - 11.2022
- Developed a strategic account plan pinpointing and pursuing potential growth opportunities.
- Implemented a thorough account management strategy resulting in a 40% boost in customer retention.
- Enhanced and fortified a customer database, streamlining account management through a CRM system like HubSpot.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
Executive - Channel Sales
Furlenco
Noida
11.2021 - 02.2022
- Built strategic partnerships with vendors to foster sustainable growth.
- Executed targeted marketing campaigns, boosting brand visibility and engagement.
- Increased organic traffic by 22% through data-driven strategies.
- Achieved 25% brand awareness with audience-focused initiatives.
- Optimized product placements and sales strategies to enhance market reach.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Identified trends and assessed opportunities to improve processes and execution.
- Expanded market presence by identifying new business opportunities and forging strategic partnerships.
Education
Executive Programme - Product and Brand Management
Indian Institute of Management
Nagpur01-2025
MBA Full-time Programme - Sales & Marketing
Symbiosis Institute of Business Management
Nagpur01-2021
Bachelors - Journalism and Mass Communication
Technia Institute of Advanced Studies (IPU)
New Delhi01-2019
Skills
Key account management
B2B sales expertise
Client engagement expertise
Strategic partnerships
Customer acquisition strategies
Sales development guidance
Persuasive sales presentations
Prospective client outreach
Sales strategy formulation
Collaborative partnerships
Efficient pipeline coordination
Verbal and written communication
KPI tracking
Pipeline management
Certification
Certified to Create a Project Management Tracker using Microsoft Excel
Timeline
Certified to Create a Project Management Tracker using Microsoft Excel
04-2024
Deputy Sales Manager - Enterprise Operations (B2B)
Scaler Academy
12.2022 - 04.2026
Google Analytics for Beginners
03-2022
Strategic Account Intern
Scaler Academy
03.2022 - 11.2022
Executive - Channel Sales
Furlenco
11.2021 - 02.2022
MBA Full-time Programme - Sales & Marketing
Symbiosis Institute of Business Management
Bachelors - Journalism and Mass Communication
Technia Institute of Advanced Studies (IPU)
Executive Programme - Product and Brand Management
Indian Institute of Management