RAHUL REGHUNATH
Team Manager
Kottayam
Summary
Experienced professional with a proven track record in managing business operations, driving sales growth, and providing investment advice. Skilled in developing effective strategies, managing teams, building strong customer relationships, and achieving revenue targets. Possess strong communication, leadership, and problem-solving skills with a focus on customer satisfaction.
Overview
13
13
years of professional experience
4
4
Languages
Work History
TEAM MANAGER
ZELLIS INDIA HR, Ltd
02.2024 - Current
- Leading and managing a team to ensure the delivery of high-quality HR solutions.
- Driving operational efficiency by implementing strategic process improvements.
- Overseeing project timelines, team performance, and client satisfaction.
- Fostering a culture of collaboration, growth, and professional excellence within the team.
- Establishing and monitoring KPIs to measure team performance and identify areas for improvement.
CLIENT MANAGER
WILLIAMS LEA INDIA PVT. LTD
08.2022 - 04.2023
- Managed client accounts and ensured the successful delivery of services.
- Acted as the primary point of contact for client communication and issue resolution.
- Coordinated with cross-functional teams to meet project deadlines and quality standards.
- Identified opportunities for account growth and service enhancements.
- Conducted regular performance reviews and provided actionable feedback to teams.
SENIOR ANALYST
KPMG GLOBAL SERVICES
01.2022 - 07.2022
- Conducted in-depth data analysis to support strategic business decisions.
- Prepared comprehensive reports and dashboards for stakeholders.
- Collaborated with teams to streamline analytical processes and enhance accuracy.
- Provided insights and recommendations based on trends and findings.
- Supported the design and implementation of data-driven solutions to business challenges.
ASSOCIATE CLIENT MANAGER
RR DONNELLEY INDIA OUTSOURCE PVT. LTD
03.2021 - 12.2021
- Maintained strong client relationships by ensuring consistent communication and support.
- Assisted in developing strategies to meet client needs and improve service delivery.
TEAM LEADER
RR DONNELLEY INDIA OUTSOURCE PVT. LTD
08.2017 - 03.2021
- Supervised and mentored a team to achieve performance targets and project goals.
- Monitored daily operations to ensure adherence to company standards and policies.
- Facilitated training programs to upskill team members and improve productivity.
- Addressed escalations and implemented solutions to operational challenges.
- Conducted team performance evaluations and recommended career growth opportunities.
SERVICE DESK SPECIALIST
MCKINSEY DESIGN SERVICES
07.2012 - 03.2017
- Delivered efficient and timely technical support to resolve client and internal issues.
- Managed service desk operations, ensuring seamless communication and resolution tracking.
- Analyzed recurring issues to identify and implement preventive measures.
- Maintained documentation of service requests and resolutions for future reference.
- Provided technical training sessions to end-users for newly implemented systems.
Education
MBA - FINANCE & MARKETING
St. Joseph College of Engineering and Technology
Kottayam, KeralaBACHELOR OF COMMERCE - undefined
Rajagiri College of Management and Applied Sciences
Cochin, KeralaHIGHER SECONDARY - undefined
The Asian School
HIGH SCHOOL - undefined
The Asian School
Skills
Process Improvement
Project Coordination
Client Relationship Management
Auditing and Analysis
Organizational Management
Strategic Planning & Execution
Performance coaching
Customer focus
Operational excellence
Interests
Songs
Travelling
Reading
Disclaimer
I hereby declare that the above-mentioned information is true and I bear the responsibility for the correctness of the above-mentioned particulars.
Personal Information
- Passport Number: T9919463
- Passport Expiry Date: 12/11/29
- Date of Birth: 10/01/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
TEAM MANAGER
ZELLIS INDIA HR, Ltd
02.2024 - Current
CLIENT MANAGER
WILLIAMS LEA INDIA PVT. LTD
08.2022 - 04.2023
SENIOR ANALYST
KPMG GLOBAL SERVICES
01.2022 - 07.2022
ASSOCIATE CLIENT MANAGER
RR DONNELLEY INDIA OUTSOURCE PVT. LTD
03.2021 - 12.2021
TEAM LEADER
RR DONNELLEY INDIA OUTSOURCE PVT. LTD
08.2017 - 03.2021
SERVICE DESK SPECIALIST
MCKINSEY DESIGN SERVICES
07.2012 - 03.2017
BACHELOR OF COMMERCE - undefined
Rajagiri College of Management and Applied Sciences
HIGHER SECONDARY - undefined
The Asian School
HIGH SCHOOL - undefined
The Asian School
MBA - FINANCE & MARKETING
St. Joseph College of Engineering and Technology