Rahul S

Logical Service Engineer with extraordinary troubleshooting and problem-solving skills. Offering over 11 years of experience performing equipment installation, inspection and assembly. Well-versed in monitoring installed equipment and maintaining equipment in proper condition. Highly-effective Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business and project needs. Offering over 11 years of customer support knowledge-base experience. Skillful in generating support tickets using remote support tools. Documented proficiency in ‘insite service tool’ administration and troubleshooting and system information analysis.