Neha
Bangalore
Summary
High-achieving Telesales Executive having good experience of business-to-business cold calling, networking and closing experience. Notable background selling amazing products and driving massively impressive numbers and results. Offers inbound and outbound telesales expertise clearing monthly and quarterly targets in dynamic environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Telesales Executive
Maniranjan Diesel Sales & Services Pvt. Ltd.
01.2024 - Current
- Provided information about available products and services, membership details, and purchase advantages.
- Developed extensive knowledge of products and services to better assist customers.
- Asked relevant questions to assist customers with selecting needed or requested products and services.
- Collaborated with marketing teams to develop and execute promotional strategies.
- Documented customer interactions and transactions, maintaining accurate records of all dealings.
- Set up appointments with interested customers according to schedule availability.
- Educated customers on product and service benefits, explaining features and answering questions.
- Utilized sales techniques to build customer interest and close sales.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
- Generated leads and established relationships with potential customers through outbound telephone calls.
Customer Support Executive
Primus Pharmaceuticals
01.2022 - 12.2022
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Listened to customers' questions and concerns to provide answers or responses.
- Conducted surveys to determine customer opinion of products and services.
- Created and maintained detailed database to develop promotional sales.
- Collected customer information and analyzed customer needs to recommend potential products or services.
Education
High School Diploma -
Haryana Board
Ambala, IndiaSkills
- Sales Strategies
- Cold-calling
- Recordkeeping
- MS Office
- Customer Relations
- Supervision and leadership
- Time Management
- Team building
- Salesforce
- Salesforce Software
- Google Drive
Certification
Short term computer course
Timeline
Telesales Executive
Maniranjan Diesel Sales & Services Pvt. Ltd.
01.2024 - Current
Customer Support Executive
Primus Pharmaceuticals
01.2022 - 12.2022
High School Diploma -
Haryana Board
Short term computer course
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