Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Rahul Sharma

Rahul Sharma

Faridabad

Summary

Dynamic professional with extensive experience in asset management and order to cash processes at Genpact India Pvt Ltd. Proficient in SAP S/4HANA, with a proven track record of leading team training initiatives that enhance performance and accuracy. Committed to driving results and fostering collaboration in high-pressure environments.

Overview

7
7
years of professional experience

Work History

Management Trainee (MT)- Asset Management (Order to Cash)

Genpact India Pvt Ltd
Gurgaon
07.2017 - 08.2024
  • Team Handling
  • Daily Productivity Tracker
  • Weekly Performance Report
  • Daily Team Audit 5%
  • Accuracy Report
  • Monthly SLA Report
  • Monthly KPI Report
  • Monthly performance report
  • Team training- fill knowledge Gap (as per errors)
  • Sharing feedback on errors (via emails and One on One)
  • Managing client escalation
  • Daily client calls
  • Preparing data for calls
  • Rental Contracts Cancellation
  • Weekly Audit-Service Provider

Process Developer (Order to Cash)

Genpact India Pvt Ltd
Gurgaon
07.2017 - 11.2020
  • Resolving vendor queries on Front.
  • Coordinating between businesses and customers for product request.
  • Fulfilment and product backfill requirements

Education

Bachelor of commerce -

Bhavans Vivekananda College
Hyderabad
03-2017

12th - CBSE

Sri Chaitanya Jr. College
Hyderabad
03-2014

10th - ICSE

St. Martins High School
Hyderabad
03-2012

Skills

  • SAP S/4HANA
  • VMware Horizon
  • Microsoft Office 365
  • Microsoft Teams
  • ADSI forms
  • Cona RPA
  • Smartsheet
  • Transition process management
  • Helpdesk support
  • Client communication
  • Backlog clearing
  • Training and development
  • Query management
  • Aging report analysis
  • Time management
  • SOP management

Languages

  • English
  • Hindi

Personal Information

  • Date of Birth: 10/24/95
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Timeline

Management Trainee (MT)- Asset Management (Order to Cash)

Genpact India Pvt Ltd
07.2017 - 08.2024

Process Developer (Order to Cash)

Genpact India Pvt Ltd
07.2017 - 11.2020

Bachelor of commerce -

Bhavans Vivekananda College

12th - CBSE

Sri Chaitanya Jr. College

10th - ICSE

St. Martins High School

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Rahul Sharma