Rahul Singh
New Delhi
Summary
Dynamic Cabin Supervisor with AIR INDIA, adept at leading teams and enhancing passenger experiences through exceptional conflict resolution and communication skills. Proven ability to manage in-flight services and respond to emergencies, ensuring compliance with safety standards while delivering high-quality service. Committed to fostering a professional and efficient cabin environment.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Cabin Supervisor
AIR INDIA
03.2016 - Current
- Supervised cabin crew during flights to ensure compliance with safety regulations.
- Coordinated pre-flight briefings and post-flight debriefings for cabin staff.
- Managed in-flight service delivery, ensuring high-quality passenger experiences.
- Managed onboard services including meals and special requests
- Handled passenger complaints and provided quick resolutions
- Responded effectively to in-flight emergencies and medical situations
- Maintained compliance with aviation safety standards and SOPs
Customer Service Intern
Oberoi
04.2014 - 04.2015
- Assisted guests with inquiries and provided information about services offered.
- Coordinated guest check-ins and check-outs efficiently to enhance satisfaction.
Education
Bachelor of Science - Hospitality Administration And Management
Ihm Dehradun
Dehradun 04.2010 - 04.2013
SARVODYA GIRLS SCHOOL
Skills
- Team Leadership & Crew Coordination
- Conflict Resolution
- First Aid & Medical Assistance
- Communication & Interpersonal Skills
- Time Management & Multitasking
- Grooming & Professional Etiquette
Languages
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Certification
- Yoga
Timeline
Cabin Supervisor
AIR INDIA
03.2016 - Current
Customer Service Intern
Oberoi
04.2014 - 04.2015
Bachelor of Science - Hospitality Administration And Management
Ihm Dehradun
04.2010 - 04.2013
SARVODYA GIRLS SCHOOL