Rahul Kumar Ram
Bhubaneswar
Summary
Dynamic and results-oriented professional with extensive experience as a Relationship Manager at Standard Chartered Bank. Excelled in business strategy development and strategic planning, achieving significant customer satisfaction and retention. Proven expertise in market analysis and negotiation tactics, adept at driving business growth and developing profitable product roadmaps.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Relationship Manager
Standard Chartered Bank
Bhubaneswar
05.2022 - Current
- Planned and facilitated meetings to share marketing plans and explain future business goals.
- Developed product roadmaps to help guide the development of new products.
- Defined and implemented cost reduction strategies throughout product development lifecycle to maximize profitability.
- Developed strategies to attract new customers while retaining existing ones.
- Coordinated with product development teams to design services that meet client needs.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
Relationship Manager
Yes Bank Ltd.
Bhubaneswar
06.2021 - 05.2022
- Used creativity, strategic thinking, and knowledge of current market trends to target and build relationships with potential customers.
- Generated new business by executing strategic campaigns, and proactively cold calling customers.
- Handled high-profile clients and territories with exceptional planning and strategic engagement.
Priority Banking Relationship Manager
Axis Bank Ltd.
Talcher
02.2018 - 11.2021
- Modified investment strategies based on market changes and fluctuations.
- Verified clients' needs and financial resources to determine tailored investment strategy.
- Tracked investment performance, providing clients with scheduled updates.
- Consulted with clients using preferred channels, maintaining customer satisfaction.
Customer Relationship Executive
Jana Small Finance Bank Ltd.
korba
04.2016 - 01.2018
- Achieved outstanding customer satisfaction through effective team management.
- Audited work and customer service processes to identify improvement areas.
Education
MBA - Banking and Finance
KL University
Vijayawada, AP01.2016
B.com - Accounting
M.P.C Autonomous college
Baripada, OR01.2014
12th - Accounting
M.P.C. college
Baripada, OR01.2011
10th -
Vikash Convent School
Karanjia,OR01.2009
Skills
- Business strategy development
- Target setting and monitoring
- Business development
- Strategic planning
- Product roadmap development
- Negotiation tactics
- Market analysis
Certification
- Diploma in banking and finance by IIBF
- NISM Series V-A certified
- NCFM certified
Timeline
Relationship Manager
Standard Chartered Bank
05.2022 - Current
Relationship Manager
Yes Bank Ltd.
06.2021 - 05.2022
Priority Banking Relationship Manager
Axis Bank Ltd.
02.2018 - 11.2021
Customer Relationship Executive
Jana Small Finance Bank Ltd.
04.2016 - 01.2018
MBA - Banking and Finance
KL University
B.com - Accounting
M.P.C Autonomous college
12th - Accounting
M.P.C. college
10th -
Vikash Convent School
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