Raj Kishor Kumar
Sr Maintenance Engineer
Dombivli East, Mumbai
Summary
A Progressive and Challenging Career in the Organization Where My Knowledge and Experience Will Best Suit of Organization and Self-Growth
Overview
5
5
years of professional experience
3
3
Languages
Work History
Sr Maintenance Engineer
Aryan pumps & Enviro Solution Pvt Ltd
04.2026 - Current
- Responsibilities include on call duties & assistance during escalation and emergency.
- Provide leadership and development for the maintenance department team consisting of supervisor, leads & technician.
- Conducting root cause analysis of failure & implement proper corrective & preventive measure to reduce downtime.
- Fleet maintenance management oversee 25+ units of fleet equipment preventive & Breakdown maintenance.
- Spare parts management of vehicle chassis and system.
- Supporting audit & documentation work related to maintenance activities.
- Monitoring service schedule and performance tracking.
- Managing closure of ERP complaints raised by operation team, including verification, taking necessary corrective action, and ensuring proper documentation.
Territory service officer
Hero Moto Corp
07.2024 - 03.2026
- Target communication and understanding on Service Reporting and Parts.
- Communication and deployment of the key levers at the workshop for SB.
- Quality deployment of key initiative like – We Connect, campaign module
- Monitoring & Driving Service Retention – Free and Paid
- Driving customer acquisition initiative through SPA
- Monitoring and driving on major business aspect – accidental, engine
- Parts and Oil inventory management – physical and system
- Timely order to PD and adherence to HMCL parts policy
- VAS promotion and implementation at workshop
- Organizing promotional camps as per the territory and customers.
- Improve proactive customer satisfaction management at ARD – PSF calls
- Complaints reduction / resolution
- Proper warranty adherence for customer confidence.
- FSC process adherence – vehicles sales to service. Internal Process
- Monthly FSC and Warranty claim settlement with dealer / HMCL
- Adherence to Hero Connect usage for all HMCL business operations
- Implementation of proactive product support
- Cascading of PIN, TIB, Counter Measures
- MIP audit (my Score) for ARD
- Procurement and usage of HMCL approved products and parts.
- Manpower Training Status
- Proper manpower availability in LPMS
- Training Nominations
- OJTs for upgrades
- Soft skill training / nominations
Assistant KAM Supported Manager
Volvo Eicher Commercial Vehicles Limited (VECV)
04.2023 - 06.2024
- Conducted pre-sale trials Haulage & Tractors KAM Customer for Fuel Efficiency Establishment.
- Provided service support KAM Customer for vehicle breakdown across India, solve problem by talking to technical person of the local dealer.
- Give technical training to KAM Customer driver for awareness of BSVI Vehicle & train him how to increase fuel efficiency by using of M-BOOSTER like cruise control, ECO, ECO+ & power mode
- Give MY EICHER Telematics training to KAM Customer fleet manager how to view fleet performance report, vehicle tracking, tracing, monthly wise report, breakdown report, fleet health, fleet uptime vehicle map tracking, vehicle fuel refill & drain etc.
- Send monthly vehicle performance report to KAM Customer.
- Conducted B2B trial against competition vehicle after post sale.
- Good technical knowledge Haulage Product BSVI model like Pro-3019, Pro-6028, Pro 6035, Pro-6042, Pro- 6048
- Good technical knowledge in tractors product BSVI model Like Pro-6055, Pro- 6055/1, Pro- 6040
MSD Engineer Authorised Dealer
Hyundai Construction Equipment India Pvt Ltd
08.2022 - 04.2023
- Troubleshooting of Various Models of Hyundai Excavator
- Repair of Various Mechanical Faults Hyundai Excavator, Pump and Engine
- Overhaul of Various Models Hyundai Excavator
- Overhaul of Various Models of Cummins Engine with in Limited Period
- Doing Maintenance as Per Plan Hyundai Excavator
- Good Knowledge in Hydraulic Equipment Maintenance and Service
- Strong in Engine Troubleshooting
- Handling Services, Repair and Maintenance of Various Models of Hyundai Excavator
- Was Able to Satisfy Customer Within Shortest Time Period
- Creating Good Report on Jobs Done Per Day
Maintenance Engineer/ Service Engineer
Foundation Enginnering Company
07.2021 - 07.2022
- Planning and Implementing Predictive and Preventive Maintenance Schedule for Various Machinery.
- Controlling Process Start-Up, Shutdown, Troubleshooting and Ensure Compliance to Quality Standard.
- Maintenance Management, Service Engineer, Team Management, Technical Troubleshooting, Installation and Commissioning.
- Handling Services, Repair and Maintenance of JCB JS81 Tracked Excavator, KOMATSU PC71 Hydraulic Excavators.
- Effectively Handled Repair and Maintenance of Heavy Equipment Engine, Caterpillar C7, Kirloskar 4R1040.
- AF 180D Drill Rig (IMT) Is Mounted on Caterpillar Base Model 325D Handling Services.
- Good Knowledge in Hydraulic Equipment Maintenance and Service.
- Doing Maintenance as Per Plan Various Excavator. Overhaul of Various Models Excavator.
Education
Bachelor of Engineering - Mechanical
Oriental College of Technology
Bhopal01-2018
S.S.C. - undefined
Scholar Abode School
Patna01-2013
H.S.C. - undefined
Mother International School
Patna01-2011
Skills
Comprehensive problem-solving abilities
Willingness to learn, hardworking, Positive attitude
Verbal and written communication skills
Ability to deal with people diplomatically
EXCEL, MS WORD
Consistent attitude towards improvement
Team Player
Good Communicator
Interests
Watching Movies, Discussing economics and politics of India with mates
EXTRA CIRCULAR ACTIVITY
Participated in annual function in school and college. Participated in annual function in school and college.
INDUSTRIAL TRAINING
- Undertook 30 Days Industrial Training at Central Institute of Plastic Engineering Technology (CIPET) Bhopal
- Learnt About Lathe Machine
- Learnt About Different Operation of Lathe Machine
DECLERATION
I Hereby Declare That the Above-Mentioned Information Is True to The Best of My Knowledge and Belief.
PERSONAL DETAILS
- Name: Raj Kishor Kumar
- Father Name: Awadh Narayan Yadav
- Mother Name: Radha Devi
- Gender: Male
- Date of Birth: January 27 1996
- Marital Status: Married
- Languages Known: English, Hindi & Maithili
- Nationality: Indian
- Permanent Address: at- Mahdewa, Po- Kariot, Ps -Laukahi, Via-Narhiya, Dis - Madhubani (Bihar) 847108
Timeline
Sr Maintenance Engineer
Aryan pumps & Enviro Solution Pvt Ltd
04.2026 - Current
Territory service officer
Hero Moto Corp
07.2024 - 03.2026
Assistant KAM Supported Manager
Volvo Eicher Commercial Vehicles Limited (VECV)
04.2023 - 06.2024
MSD Engineer Authorised Dealer
Hyundai Construction Equipment India Pvt Ltd
08.2022 - 04.2023
Maintenance Engineer/ Service Engineer
Foundation Enginnering Company
07.2021 - 07.2022
Bachelor of Engineering - Mechanical
Oriental College of Technology
S.S.C. - undefined
Scholar Abode School
H.S.C. - undefined
Mother International School