Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
References
Timeline
Generic
RAJ KUMAR R.

RAJ KUMAR R.

Coimbatore

Summary

Dynamic professional with a proven track record in my previous organizations, excelling in revenue generation and customer retention, with a desire to take on new challenges. Skilled in CRM management and adept at problem-solving, I have successfully guided students in academic planning and career development, achieving significant sales closures and fostering strong client relationships.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Career Break

Self Employed
Tirunelveli
11.2024 - 07.2025
  • I tried to bring out a business idea with my college friend between November 2024 and February 2025, which we couldn't execute.
  • I met with a minor accident in March 2025, because of which I was on a one-month rest.
  • Worked part-time in a local supermarket to manage my financial needs while searching for a job between April 2025 and June 2025.

Senior Academic Counselor

Entri Software Pvt. Ltd.
Coimbatore
09.2024 - 10.2024
  • Guided students in course selection and academic planning.
  • Collaborated with faculty to enhance student engagement and retention initiatives.
  • Provided individual and group academic counseling to students on course selection, major exploration, and degree requirements.
  • Used to make a minimum of 200 unique dials a day to customers, generate a sales pipeline, take closure calls, and handle the EMI process, post-sale follow-ups, and EMI processing, etc.

Career Advisor – Sales

KGISL Microcollege
Coimbatore
08.2023 - 08.2024
  • A self-driven role with a major play in generating revenue. Day-to-day job role includes cold calling, client meetings, and post-sale follow-ups. Need identification and referral building, sales closures, and EMI processing, etc.
  • Guided students in identifying career goals and formulating action plans. Assisted in resume writing and interview preparation workshops for job seekers.
  • Conducted one-on-one career counseling sessions to address individual needs. Evaluated students' skills and interests using assessment tools for better guidance.
  • Provided ongoing support and follow-up to ensure student satisfaction and progress for customer retention.
  • Used to dial 150+ unique calls, conduct client meetings daily, and make 3 lakh revenue per month on average.

Snr. Business Development Associate

Think and Learn Pvt. Ltd. (Byju’s)
Coimbatore
07.2021 - 05.2023
  • Conducted market analysis to identify potential clients and industry trends.
  • Managed client communications to ensure satisfaction and address inquiries promptly for customer retention.
  • Tracked competitor activities to inform business development strategies effectively.
  • Supported training initiatives for new team members on sales processes, tools, and sales closures.
  • Identified business prospects through cold calling, networking, marketing and database leads.
  • Generated many referrals through maintaining a good rapport with the existing customers.
  • Maintained accurate records of customer accounts using CRM software.
  • Day-to-day activities involve 200+ unique dials, attending client meetings online or offline, taking follow-ups, generating pipelines, closing sales, processing EMIs, etc.

Education

M.B.A. - Marketing & Finance

Sri Krishna College of Technology
Coimbatore, TN
05.2020

B.Sc - Catering Science & Hotel Management

Sri Krishna Arts And Science College
Coimbatore, TN
04.2018

HSC - Bio-Maths

Sri Jayendra Golden Jubilee School
Tirunelveli, TN
03.2013

SSLC - General

Sri Jayendra Golden Jubilee School
Tirunelveli, TN
04.2011

Skills

  • MS Office (Professional)
  • CRM management (Leadsquared)
  • Problem solving and objection handling
  • Need identification and revenue generation
  • Sales closures, EMI processing
  • Team management and training
  • Academic counseling, product presentations
  • Sales closure, EMI processing
  • Customer retention, referral generation
  • Upselling and cross-selling

Certification

  • "Fundamentals of Digital Marketing", a course offered by Google Digital
  • "Internet marketing", a course offered by eLearning College
  • “Customer care,” a course offered by eLearning College

Accomplishments

  • Highest number of sales (five sales in a week) at Byju's
  • Highest number of demos (twelve demos in a week) at Byju's
  • Highest revenue in my span (3.5 lakhs in a week) at Byju's
  • Highest number of demo class sales (four sales in a week) at Byju's
  • Best CRM management of the month at KGISL Microcollege
  • Highest number of sales (4 sales in a week) at KGISL Microcollege
  • Highest demos in a week (14 demos in a week) at KGISL Microcollege

Languages

Tamil
First Language
English
Proficient (C2)
C2
Malayalam
Beginner (A1)
A1

References

References available upon request.

Timeline

Career Break

Self Employed
11.2024 - 07.2025

Senior Academic Counselor

Entri Software Pvt. Ltd.
09.2024 - 10.2024

Career Advisor – Sales

KGISL Microcollege
08.2023 - 08.2024

Snr. Business Development Associate

Think and Learn Pvt. Ltd. (Byju’s)
07.2021 - 05.2023

M.B.A. - Marketing & Finance

Sri Krishna College of Technology

B.Sc - Catering Science & Hotel Management

Sri Krishna Arts And Science College

HSC - Bio-Maths

Sri Jayendra Golden Jubilee School

SSLC - General

Sri Jayendra Golden Jubilee School

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RAJ KUMAR R.