Open To Work
RAJA VAIYAPURI
Chennai
Summary
Accomplished healthcare professional with over 15 years in healthcare operations, clinical management, and business development. Expertise in enhancing service delivery, fostering strategic partnerships, and driving patient acquisition. Deep knowledge of home healthcare operations, including patient experience, compliance, and revenue management. Aiming to lead Home Healthcare Operations and Marketing, focusing on business growth and service quality.
Overview
19
19
years of professional experience
23
23
years of post-secondary education
Work History
MARKETING MANAGER
Shanta Ayurveda Hospital
Chennai
07.2025 - Current
- Develop and execute healthcare marketing strategies aligned with business objectives.
- Leading marketing initiatives with focus on healthcare business growth, market positioning, relationship development, and patient acquisition.
- Drove digital marketing activities to increase brand visibility and foster patient engagement across multiple platforms.
- Managed relationship-building initiatives with key stakeholders and healthcare partners to enhance collaboration and support business objectives.
- Conducted market research to identify growth opportunities and adapt strategies to evolving market trends.
- Analyzed competitive activity to assess market trends and inform strategic decisions. and identify opportunities to strengthen market presence.
- Plan and coordinate healthcare events and promotional activities.
Assistant Manager of Operations
Portea Home Healthcare
Chennai
01.2024 - 07.2025
- Managed healthcare operations with responsibility for service delivery, team performance, process improvement, financial performance, compliance, and patient experience.
- Oversaw operational activities across different levels of the organization to ensure effective service delivery.
- Managed staff performance while ensuring adherence to organizational policies and operating standards to maintain operational integrity.
- Designed and executed delivery systems focused on creating a best-in-class client experience.
- Developed and executed short- and long-term strategies to achieve business outcomes.
- Worked with respective departments on costing, financial management, and profitability.
- Ensured compliance with organizational policies, healthcare regulations, medical law, and ethical standards.
- Regularly reviewed operational processes and implemented improvements to enhance efficiency.
- Generated and analyzed operational reports to identify improvement areas, implementing strategic solutions that enhanced service delivery.
- Worked closely with Customer Service, Sales, and Medical teams to ensure coordinated patient-care delivery.
- Led clinical management teams in setting and achieving operational goals.
- Managed day-to-day healthcare practices affecting patient experience and organizational objectives.
- Managed clinicians and support staff, providing coaching and development to improve performance.
SENIOR EXECUTIVE
Portea Home Healthcare
Chennai
03.2022 - 01.2024
- Provided leadership and operational support to clinical and support teams, fostering collaboration and efficiency.
- Implemented quality initiatives that enhanced healthcare service delivery and patient satisfaction.
- Led team of clinicians and support staff to enhance patient care and achieve positive outcomes.
- Achieved the highest FV-to-SV patient conversion rate.
MANAGER
Selvi Scans & Academy
Chennai
01.2019 - 01.2021
- Led team of doctors and supporting staff to ensure optimal patient care.
- Coordinated daily operations and staff activities to enhance workflow efficiency.
- Facilitated delivery of healthcare services while upholding operational standards.
SENIOR PHYSIOTHERAPIST
Pranav Hospital
Salem
01.2008 - 01.2019
- Provided physiotherapy services as part of hospital clinical team, enhancing patient recovery.
- Acquired practical skills in direct patient care, contributing to effective healthcare service delivery. in direct patient care and healthcare service delivery.
- Assessed patient conditions to develop personalized treatment plans.
- Collaborated with medical team on patient rehabilitation strategies.
- Educated patients on injury prevention and recovery techniques.
Education
Diploma in Fitness -
Ramakrishna Mission Vivekananda Education Research Institute
Coimbatore 2008 - 2026
Bachelor of Physiotherapy -
The Tamil Nadu Dr. M.G.R. Medical University
Coimbatore 08.2002 - 03.2007
MBA - Hospitality Administration And Management
University of Madras
Chennai 07.2026 - Current
Skills
- Patient acquisition
- Patient Engagement Strategies Strategy
- Patient experience
- Marketing Campaigns
- Digital Marketing
- Digital Marketing Analytics
- Healthcare promotion & Healthcare Partnerships
- Healthcare partnerships
- Hospital & Doctor Client Relationship Building
- Healthcare Organizations
- Healthcare Professionals
- Healthcare Operations
- Service Delivery
- Process improvement
- Strategic planning
- Consumer Behavior Analysis and Competitive Analysis
- Consumer Behavior Analysis
- Marketing Performance Metrics
- Collaborative Marketing
- Team Leadership & People Management
- Team leadership
- Marketing Team Collaboration
- Client Relationship Building
- Negotiation skills
- Stakeholder management
- Stakeholder Engagement
- Compliance
- Brand Quality Assurance
- Corporate Partnerships
- Corporate Partnerships
Personal Information
Title: Home Healthcare Operations & Marketing Leader
Key Career Highlights
- 15+ years of healthcare industry experience
- Experience spanning clinical care, healthcare operations, marketing, and business development
- Home healthcare operations experience with Portea Home Healthcare
- Proven ability to lead clinicians and support teams
- Experience developing relationships with hospitals, doctors, and corporate organizations
- Pan-India highest FV-to-SV conversion achievement
- Experience in operational process improvement, cost management, and profitability
- Strong understanding of patient experience and healthcare service delivery
- Experience in marketing strategy, digital marketing, events, market research, and relationship management
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridRemoteOn-SiteLocation: Chennai, TN
Open to relocation: Yes
Timeline
MBA - Hospitality Administration And Management
University of Madras
07.2026 - Current
MARKETING MANAGER
Shanta Ayurveda Hospital
07.2025 - Current
Assistant Manager of Operations
Portea Home Healthcare
01.2024 - 07.2025
SENIOR EXECUTIVE
Portea Home Healthcare
03.2022 - 01.2024
MANAGER
Selvi Scans & Academy
01.2019 - 01.2021
Diploma in Fitness -
Ramakrishna Mission Vivekananda Education Research Institute
2008 - 2026
SENIOR PHYSIOTHERAPIST
Pranav Hospital
01.2008 - 01.2019
Bachelor of Physiotherapy -
The Tamil Nadu Dr. M.G.R. Medical University
08.2002 - 03.2007