Rajasekhar Gaddhala
Hyderabad
Summary
I have six years of professional experience in customer support, including identifying and preventing financial crimes, handling insurance claims, and generating business leads. I am passionate about providing exceptional quality and service. accurately and efficiently overseeing the activities and assignments within the allotted time. Committed to personal growth in order to deliver service that surpasses expectations.
Overview
7
7
years of professional experience
Work History
Business Process Executive
Copart
09.2022 - Current
- The role involves managing auto loan insurance claims for total loss vehicles, validating customer documents, and addressing queries within the specified turnaround time while adhering to quality and performance standards.
Anti Money Laundering Analyst
HSBC Electronic Data Processing (India) Pvt, Ltd
01.2021 - 06.2022
- The position requires evaluating financial risks, overseeing high-risk activities, and performing in-depth analyses to mitigate money laundering and terrorist financing
Business Process Associate
Genpact India Pvt, Ltd
Hyderabad
06.2019 - 12.2020
- International voice process for insurance claims and provided excellent customer service by responding promptly to inquiries and resolving issues quickly.
Business Executive
Fortunearrt
01.2018 - 06.2019
- As a Lead executive generated business leads, managed data inquiries, identified target markets, created attractive offers, and analyzed client needs to generate potential clients.
Education
MBA - Marketing
GIOM
06.2020
Mechanical - Graduate
TKR College
06.2017
Skills
- Adaptable and Flexible
- Microsoft Office
Hobbies and Interests
- Traveling, Photography, Fishkeeping and Pet lover
Timeline
Business Process Executive
Copart
09.2022 - Current
Anti Money Laundering Analyst
HSBC Electronic Data Processing (India) Pvt, Ltd
01.2021 - 06.2022
Business Process Associate
Genpact India Pvt, Ltd
06.2019 - 12.2020
Business Executive
Fortunearrt
01.2018 - 06.2019
MBA - Marketing
GIOM
Mechanical - Graduate
TKR College