Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic
Sivajyothi Akurati

Sivajyothi Akurati

Hyderabad

Summary

Dedicated process executive successful at helping customers resolve problems, organizing applications and submitting paperwork. Good communicator and multitasker with a well-coordinated and thorough approach. Desiring a dynamic position with room for growth.

Overview

2026
2026
years of professional experience

Work History

Business Process Executive

Copart india centre
Hyderabad
09.2021 - 08.2025
  • Identified needs of customers promptly and efficiently.
  • Implemented strategies to take advantage of new opportunities.
  • Analyzed key performance indicators to identify effective strategies.

Collection Customer Service Representative

sykes india private limited
Hyderabad
01.2020 - 08.2021
  • Educated customers on payment options, policies, and collection procedures.
  • Conducted follow-up calls to ensure timely resolution of outstanding accounts.
  • Maintained compliance with company policies and legal regulations during collection efforts.
  • Assisted customers with understanding their payment options.

Pastry Chef

tin cake factory
Chennai
  • Prepared a variety of pastries and desserts for daily production.
  • Maintained cleanliness and organization of the pastry kitchen area.
  • Assisted in developing new pastry recipes and seasonal offerings.
  • Collaborated with team members to ensure efficient workflow during busy shifts.

Room Service Order Taker

the residency towers
Coimbatore
  • Took room service orders from guests using phone and digital systems.
  • Communicated special requests to kitchen staff for accurate meal preparation.
  • Answered incoming calls promptly and courteously.

Front Office Associate

hotel atrium
Erode
  • Assisted guests with inquiries and provided hotel information promptly.
  • Processed reservations using hotel management software efficiently.
  • Supported team members during busy periods to enhance service quality.

Education

Diploma in Culinary Arts - Degree Drop Out

Institute of Hotel Management
Chennai
01-2015

High School Diploma -

Jaycess Matric HR SEC School
Erode
01-2013

10th - SSLC

Holy Flower Matric HR SEC School
Salem
01-2010

Skills

  • Customer engagement
  • Workflow efficiency
  • Time management
  • External party relationship management
  • Multitasking Abilities
  • Efficiency improvement
  • Teamwork and collaboration

Affiliations

Hobbies:

Travelling

Reading

Latin dance

Languages

  • Tamil
  • Telugu
  • Hindi
  • English

Timeline

Business Process Executive

Copart india centre
09.2021 - 08.2025

Collection Customer Service Representative

sykes india private limited
01.2020 - 08.2021

Pastry Chef

tin cake factory

Room Service Order Taker

the residency towers

Front Office Associate

hotel atrium

Diploma in Culinary Arts - Degree Drop Out

Institute of Hotel Management

High School Diploma -

Jaycess Matric HR SEC School

10th - SSLC

Holy Flower Matric HR SEC School

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Sivajyothi Akurati