RAJAT CHAUHAN
Key Account Manager
Faridabad
Summary
Experienced professional with a proven track record in pre-sales, sales development, inside sales, and lead generation. Skilled at cultivating and enhancing client relationships, effectively engaging C-level executives, and spearheading new business growth. Demonstrates expertise in prospecting, data analysis, and collaborating with marketing teams to drive revenue generation.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Key Account Manager
Delhivery
11.2021 - Current
- Managing top 4 accounts in North Region, resulting in INR 1.5 Cr
- Business
- Secured 95% service levels over the last 4 quarters by maintaining strong adoption, relationship, & minimizing churn that led to increase in wallet share by 12%
- Serve as the first point of contact, providing valuable insights and product information to prospective customers of Delhivery
- Proactively identify and engage new contacts using customer engagement program
- Assist in managing key accounts and strengthening relationships with C-level executives through monthly business reviews
- Pull up customized reports, analyze data trends, and provide actionable insights for sales improvement
- Prepare presentation decks on monthly basis and proposals tailored to prospective and existing clients
- Partner with senior sales team members to achieve new business quotas by providing the resolution to the existing client escalations'
- Ensure high outbound call volume and engagement to generate quality leads
Sales Executive
Targus Technologies Pvt Ltd
12.2020 - 11.2021
- Established and nurtured key relationships with enterprise clients to maximize revenue growth
- Directed RFQ development and onboarding initiatives for major clients like Dell, HP, Lenovo, CISCO, and Juniper
- Consistently exceeded sales targets, averaging INR 5 lakhs in monthly revenue
- Delivered engaging product presentations and proposals to drive adoption
Territory Sales Manager
Informatics Publishing Limited
08.2019 - 12.2020
- Managed key accounts, fostering long-term relationships and increasing client retention of both private & Government
- Led order processing, payment cycles, and renewal management to ensure seamless service
- Conducted client training programs to drive product adoption and maximize engagement
Client Servicing Executive
Touchpoints Communication Pvt Ltd
08.2018 - 08.2019
- Developed customized proposals and presentations for enterprise and government clients
- Worked with cross-functional teams to deliver marketing and sales solutions
Education
MBA - Operations Management
National Institute of Technology
05.2016 - 05.2018
BTech - Information Technology
Manav Rachna College of Engineering
06.2011 - 06.2015
Skills
Lead Generation & Sales Development
Cold Calling & Prospect Engagement
Customer Relationship Management (CRM)
Account Management & C-Level Engagement
Data Interpretation & Reporting
Presentation & Proposal Preparation
Key account management
Relationship management
Certification
Advanced Certification - Digital Marketing and Communications, 01/01/24, 07/31/24
Accomplishments
Best Key Account Manager Award in North Region
Timeline
Senior Key Account Manager
Delhivery
11.2021 - Current
Sales Executive
Targus Technologies Pvt Ltd
12.2020 - 11.2021
Territory Sales Manager
Informatics Publishing Limited
08.2019 - 12.2020
Client Servicing Executive
Touchpoints Communication Pvt Ltd
08.2018 - 08.2019
MBA - Operations Management
National Institute of Technology
05.2016 - 05.2018
BTech - Information Technology
Manav Rachna College of Engineering
06.2011 - 06.2015