Rajat Sharma

• Planned team-building exercises to increase employee performance and job satisfaction. Online diagnosis, and Scheduling Engineer’s Visit.
• Increased Pre-sales by driving operational efficiencies and building excellent customer rapport.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Maintained responsibilities held under title “Senior Service Engineer" responsibilities.

• Maintained responsibilities held under title “Senior Service Engineer”
• Inhouse responsibilities, Online diagnosis, and Scheduling Engineer’s Visit.

Senior Service Engineer |Trumpf India (Subsidiary of Worldwide Trumpf GmbH group) January 2013 - January 2018

• Service and Installation of Trudisk high power Lasers (upto8KW) as OEM.
• Integration of OEM Laser eg. Trudisk, pulse laser and marking Laser machine with external integrated assembly line.
• Basic application marking, welding, and cutting.
• Training and instructions to customer.
• Service and repair of Fiber lasers (low power 20 watts and high power 1000 watts)
• Maintaining co ordination with Customer, management and application team.
• Creating reports and service news for every case in lucid way. So that in future it can help me and others
• Measuring and calibrating Laser sources with Laser power meters.
• Alignment of laser beam& replacement of optical components (mirrors, diodes.
• Lens, cavity, Beam switches, fiber cable, focusing optics)
• Providing integration support to Customers for PLC and OEM Lasers using Digital IOs, Profibus, RS232, and TCP/IP Communications.
• Maintenance and Troubleshooting of Laser cooling systems.
• Providing telephone and online support for customers.
• Troubleshooting of problems in these machines and handling technical issues related to hardware and software (electrical, optical, electronics, mechanical types.

• Direct sales of Lasers, optics, CCD
• Preparing tender documents for technical and commercial bids
• Handling Laser products through installation and applications.
• Handling CCD imaging camera and spectrograph of principal company Andor Technology
• Installation and service of spectrofluorometer
• Installation and service of infrared imaging camera of Principal company FLIR for different types of applications eg
• Served as primary point of contact for support relating to Laser and CCD products.
• Increased sales by educating prospects on benefits of products and services in comparison to competitors.

• Presentation of sales proposal according to customer requirement
• Develop Sales for the region by identifying potential customers, sending quotations, follow-up, presentations & identifying needs and reporting to HQ regarding customer requirements
• Recognizing field of improvement in Laser system for better reliability
• Continuous co ordinations with customers for their feedback
• To find more enquiries for sales and to take follow ups and giving technical support for building system.
• Determined project specifications by thoroughly studying performance standards, requirements and technical studies.
• Achieved 6 integrated Laser machines target with well-planned and solidly implemented engineering solutions to Automotive and Textiles.

• Projects:
• Integration of hardware part for Diamond planner.
• Integration of Laser Marking System.
• Performed the Simulation using MATLAB, C# for optics solution
• Interfacing of Motor with Laser marking system to mark on curved surface
• Marking/Engraving and solar scribing using Laser.
• Established the dealership of different Laser and optics companies.

• Measurement of Thermal lensing in Nd:YAG Laser and designing a resonator in stable zone
• Designing of microchip laser for diamond marking applications
• Simulation for repetition rate in microchip laser using MATLAB
• Solving problems in Different Nd:YAG Lasers including diode pumped and flash lamp pumped
• Diamond and other Material processing using Lasers .
• Designing Green Laser (532 nm) by second harmonic generation of diode pumped Nd:YAG Laser
• Experimentally 10 Watts power has been achieved with 10 KHz
• Seminar and Projects
• Participating in “ sixth DAE-BRNS NATIONAL LASER SYMPOSIUM (NLS-6)”December 6-10, 2006 held at RRCAT, Indore
• Participating in “ sixth DAE-BRNS NATIONAL LASER SYMPOSIUM (NLS-7)”December 12

• One year project in “Development And Performance of Compact TEA CO2 Laser” in RRCAT, Indore (3rd&4th semester M.Tech.)