Summary
Overview
Work History
Education
Certification
Accomplishments
Timeline
OfficeManager
RAJESH ETHIRAJU

RAJESH ETHIRAJU

Senior Product Manager
Bangalore

Summary

Detail-oriented, Responsible and Committed Professional with over 14 years of experience in Product management, development and Implementation. Excellent reputation in identifying and resolving problems, improving customer satisfaction, and driving overall operational excellence. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams.

Overview

17
17
years of professional experience
8
8
Certifications

Work History

Senior Product Manager

Target Corporation
10.2020 - Current

Product : Target Device Management

A platform that aggregates device end point data, provides visualization/interaction with devices, democratizes data and provides data insights for better decisions across multiple Target's environments

Implementing cost-effective measures to reduce device loss rates, resulting in annual savings of $25.2 million.

  • Articulated and contributed to the vision and strategy of the product to drive alignment with team and partners.
  • Developed OKR/metrics on a quarterly basis aligning to the goals of the larger portfolio and enterprise. This includes functional and technical OKR/metrics.
  • Completely owned the outward communication plan of the product, OKRs, and strategy to stakeholders. Quarterly demo and interact with customers and leaders to show product benefits and value.
  • Been key to aligning partners to achieve the value of the product or business case (i.e. with other products, engineering, UX team, compliance/legal teams, security teams, and other business/technology stakeholders).
  • Leveraged data from multiple stakeholders to negotiate alignment and timing of cross product dependencies to achieve expected value.
  • Decide what business and technical stories are part of current and upcoming sprints based on value and business impact. Accountable to achieve and deliver the value in support of the OKRs planned.
  • Performed timely prioritization of the backlog aligning to the current strategy .
  • Been upfront in challenging the status quo and identify/implement opportunities to improve team and culture.
  • Greatly contributed in identifying which problems to solve through a systematic approach and determine when to scale a solution. Have a strong understanding of customer personas and customer insights.
  • Evangelized the product and features across the enterprise and drive cross collaboration between teams.

Products created for a NGO :

1. Digital Library Mobile App for Visually Challenged

2. Cricket management Mobile App for Cricket association for Blind in India

Attaining a 25% growth in the number of visually challenged users accessing the digital library mobile app within the first six months of launch.

  • Right from identifying the requirements to understanding the customer personas we worked with the NGO to gather deep information.
  • Mapped the User journeys and touchpoints of various personas.
  • Created wireframes based on the user journeys along with the team and got quick feedback from the NGO on the high fidelity wireframes.
  • Identified the features for MVP and worked with the NGO to figure out the cost effective cloud based deployment strategy.
  • MVP testing in progress for both the apps.

Senior Project Manager

Target Corporation
09.2018 - 09.2020

Product : Robotic Process Automation, Information Security
Product : Identity and Access Management, Information Security

  • As part of the triad involved in Developing Product Strategies and set OKR for the Product with measurable success metrics.
  • Create Customer Personas and Empathy Maps to understand the customer. Create yearly and quarterly product Roadmaps with 30/60/90 plan.
  • Manage product Backlog and Prioritize stories. Manage dependencies among Cross Functional teams and mitigate Risks.
  • Guiding and Coaching multiple Product Teams on Agile/Scrum principles and values.
  • Conduct regular Scrum ceremonies (Quarterly Product Planning, Backlog Grooming, Daily Standup, Sprint Planning, Retrospective etc) at the set frequency.
  • Assessing the Product, Lean, Agile and DevOps Maturity of the team and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the teams.
  • Building a trustable and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.

Master Data Management Product Technical Architect

Target Corporation
09.2014 - 08.2018

Product : Target Guest Data Management

  • As part of the retail industry manage the incoming data from multichannel to consolidate/unify/aggregate and maintain Customer data for the organization to help the downstream systems to align Business rules and Marketing based on the Single version truth of data.
  • Implemented Party and Account data model with multiple Services, Business Rules and enabled Web services for easy integration among different systems.
  • Identify and resolve Production issue by implementing Fix packs and Data Clean up.
  • Manage Guest opts information across Organization.
  • Fix and Test every change on Dev, Stage and Production box.
  • Develop production ready Java Spring boot applications that interact with multiple data sources and expose as REST web services.
  • Integrated Apache Kafka for data ingestion and publishing.
  • Building the CI/CD process from scratch using tools such as Jenkins, Chef, Drone.
  • Containerizing the applications for seamless deployment.
  • Used Docker/Kubernetes to quickly deploy java based applications.
  • Worked in all areas of Chef/Knife, setting up CI for new branches, build automation, cookbook, recipes and managing configurations.
  • Design, develop build and packaging tools for continuous integration build and reporting.
  • Automate the build and release cycles.
  • Coordinate all build and release activities, ensure release processes is well documented, source control repositories such as git including branching and tagging.
  • Maintain product release process, including generating and delivering release packages, generate various metrics for tracking issues against releases and the means of tracking compatibility among products.
  • Monitor Application logs and System logs using ELK stack (Logstash, Filebeats, Kibana, Grafana).
  • Create Dashboard for monitoring and configuring alerts and notifications.
  • Adapted to Scrum and Agile methodologies.

Master Data Management Product Solution Designer

Tech Mahindra
11.2012 - 08.2014

Enterprise Business Solution-Business Intelligence (EBS-BI)

  • Worked on architecting IBM MDM Product solution for OPTUS Australian telecom.
  • Provided infrastructure consulting service to MDM clients, design high availability environment and platform for large master data management system.
  • Provided IBM Master Data Management (MDM) solution for Customer, PIM, vendor domains, architect design, product specific technical and implementation expertise to financial industry client and strategic partners, drive master data schema design, development and migration processes.
  • Work on providing MDM Solutions in RFP response floated my Customer.
  • Lead on-site and offshore development team to implement MDM solution to support business, operations and technology teams using IBM WebSphere Application Server/DB2 UDB/WebSphere MQ.
  • Strong knowledge of enterprise master data strategies and best practices.
  • Translate client requirements to technical specifications and delivered the technical component of the client engagement.
  • Conduct MDM Webinars and trainings.

Master Data Management Senior Product Consultant

IBM India Software Labs
07.2011 - 11.2012

Customers :

TD Bank

Ford

Harley Davidson

Product : MDM Implementation/Upgrade/Migration

Description :

Master Data Management (MDM) is a discipline that provides a single, unified and trusted 360 view of customer. MDM for industries include Government, Banking, Retail, Insurance,Healthcare etc. We had to customize and unify enterprise data based on the requirements from the Client and appropriately code them for their Go-Live production environment.

Contribution :

  • Understanding Customer Requirement and their needs
  • Analyse their current Product Architecture, features and Implementation
  • Design MDM Migration and upgrade strategies.
  • Write Business Proxies, Composite Services and Java Custom classes for Customer requirements
  • Upgrade Database, Properties files, XSD formats and extract and export custom implemented features to the latest MDM release
  • Write MessageDriven beans, Topics, Behaviour Extension and Custom classes to Notify appropriate sources.
  • Create and Upgrade Impact Document
  • Write and execute Test Regression Suite for all features for Health Check.
  • Excellent customer communication and on time delivery

Product : IBM Initiate Master Data Service

Description :

IBM Initiate Master Data Service V9.7 is a virtual master registry designed to assemble a single view of master data and its relationships across existing systems. It delivers these views whenever and wherever they are needed. Initiate Master Data Service helps organizations unlock the value of their data assets and elevate the effectiveness of their most important business processes.

Contribution :

Ø Understanding the Requirements

Ø Configuring the Initiate Member Model,Configuring the algorithm

Ø Deploying the instance, Deriving Data,Generating Weighs

Ø Analyzing buckets and Frequency based Bucketing

Master Data Managament System Software Engineer

IBM India Software Labs
06.2007 - 06.2011

Product Feature : Weblogic Support for DEST(Development Environment and Setup Tool)

Technologies : Java,Ant, Batch

Description :

DEST is a Tool that helps to automate the setup up the Development Environment. It helps to import the appropriate code, Edit the Files, Setup Database, Configure the Application server, Build the workspace, Export the application, Deploy the Application and Deploy Configuration and Validate the Installation.

Contribution :

Ø Developed/Modified new Ant scripts to support Weblogic.

Ø Configured the Development Environment to Support Weblogic.

Ø Wrote new Batch/Java files to support Ant Tasks Configuration.

Ø Packaged the Tool and Tested on various platforms.


Product Feature : Location Domain for InfoSphere Traceability Server Using MDM

Technologies : Java, XML, DB2, Junits

Description :

The Location Domain for ITS is required to serve as the master data repository for location details. The Traceability Server will consume data from the Location domain using inquiries. The domain will provide capability for the user to easily add attributes to the Location entity by supporting specs at the Location entity. The domain also enables holding data on Location Sets and Location Hierarchies. It also provides the flexibility to hold multiple aliases for a location and allows querying using an alias.

Contribution :

Ø Captured the requirements and written the Requirements Document.

Ø Have written the design document related to Validations, Inquiries and Junits.

Ø Have coded all the Validations for Entities in their respective classes.

Ø Have coded both exposed and internal Inquiries along with the SQL for each of them.

Ø Have written all the Junits related to this Line item and tested them thoroughly.

Ø Delivered the Design, Implementation and Testing on time.

Ø Presented the Above to TechDeepDive event conducted at the Top Management at IBM-ISL.(Have received appreciation from Architects ,Development Managers, Second Line Manager and Program Director for Understanding the Requirements and Implementing the same and Delivering on Time)


Product Feature : Common Entity Name/Instance PK Framework

Technologies : Java, XML, DB2

Description :

Generic Framework for Common Features. This feature is about coming up with new framework which will be used/implemented by Common Features in the product. By implementing this Framework we will have generic approach implemented for all business entities. The Framework includes a building new Classes, External Rules, Validation of Entities for all Common Features.

Contribution :

Ø Developed new Classes whose member functions Support the new framework. This involves implementing an efficient code for all Common Features.

Ø Created/Modified XML/XSD files that enable the Features to utilize the service.

Ø Developed Unit TestCases for testing the functionality of the Common Entity Feature.

Ø Executed Regression Tests.

Ø Fixed bugs raised by QA team.


Product Feature : Constant Entity Names for all Common Features.

Technologies : Java,XML,DB2

Description :

This feature requirement needs to make consistence use of EntityNames across all the common features. Currently some transactions accept lower case Entity Names but some fails when XML request contains lower case entity names. The intent of the feature is to make behavior consistent for these type of transactions. Example PERSON, CONTACT names are used by the Hierarchy and Privacy Preference. Hierarchy services may fail if lower case is used, whereas in most cases privacy preference services may be fine.

Contribution :

Ø Involved in modifying the code to enhance the usability of the feature across the Product

Ø Complete Unit Testing for all Features to test the feature extensively.

Ø Executed Regression tests.

Ø Fixed bugs raised by QA team.


Innovation Idea : IPS Coding practices for Java

Technologies : Java

Description :

Implement best practices across IP&S(Information Platform and Solutions) that will make all developers better programmers ie., more productive and better code practitioners , thereby leading to better Code Quality.

Contribution :

Ø Develop Code review Rules by extending Rational Software Analyzer Framework (RSAZ)

Ø Package Eclipse plug-in and Deploy.


Product Feature : Technical Testing for Cambridge Features

Technologies : Shell Scripting, XML

Description :

This task includes Configuring the workspace Setup as on Customers view and testing the Features developed for Cambridge release. The configuration included setting up Databases, using Customer samples, technical configurations on different environments. The features include EndtoEndSpec, Reporting Enablement, Configuration Management, and Serviceability.

Contribution :

Ø Requirement Analysis and Identifying the Test Scenarios.

Ø Validate TestCases and Execute on Different Environments such as WAS6.1/DB2,WAS7/DB2,Weblogic/Oracle.

Ø Writing Test Scripts: Manual and Automation scripts (Shell).

Ø Analyzing the results and creating defect report in ClearQuest.

Ø Retesting of defects and re-execution of scripts.


Product Feature : Workbench InsideOut UI Feature

Technologies : Java , XML

Description :

The InsideOut UI feature aims to provide tools that will facilitate in creating a user interface application for a new set of services deployed on the Alexandria common platform. It builds on function provided by the User Interface Generator and the Extensions Development tools components of the MDM Workbench.

Contribution :

Ø Write the Test Plan, TestCases, and Create User Model to test the Feature.

Ø Formulate, Review and Execute test scripts for GUI Testing and Functional Testing on different Environments such as WAS6.1/DB2, WAS7/DB2.

Ø Analyzing the results and creating defect report in the RQM.

Ø Execute Regression Testing.


Title : Feature Development for IBM MDM for PIM

Technologies : Java, DB2

Description :

IBM InfoSphere™ MDM Server for PIM provides a single, up-to-date repository of trusted product, location, supplier and other information by building business processes that capture, enrich, and maintain a 360 degree view of data. InfoSphere MDM Server for PIM includes a host of features that help businesses integrate product information management into their enterprise systems, create collaborative business processes, and rapidly realize value from their product master data implementations. Products enriched in InfoSphere MDM Server for PIM can be synchronized over to IBM InfoSphere Master Data Management Server (InfoSphere MDM Server) for consumption by operational applications.

Contribution :

Ø Interact with L2, Analyze and Resolve the PMR's from Customer End.

Ø Fixing the bugs (performance and functional) raised by clients.

Ø Resolve Defects for new Fix packs.

Ø Worked with Architects for developing new Features for next release (Glendale) of the Product.

Education

Bachelor's Degree of Engineering - Computer Science

RV College Of Engineering
08.2003 - 2007.06

Certification

Design-Led Strategy: Design Thinking for Business Strategy and Entrepreneurship

Accomplishments

  • Received " Outstanding Mentor " @ Target ignite program for empowering and coaching young women on their journey to become future leaders.
  • Coach and mentor budding Product managers
  • Co-led the flagship Product RNA event at Target for all Product managers with key focus on Design thinking.
  • Received “ Team Award ” at Target for various Initiatives.
  • Received Tech Mahindra “Best Team Award” for continuous Commitment and Contribution and exceeding Customer expectation in what we deliver.
  • Received "The Best of IBM" award for excellent dedication and team work for Impacting Business and Significant Achievement Award for implementing Location Domain in IBM Infosphere MDM
  • Awarded 42nd rank in State level National Talent Search Examination (NTSE) with Scholarship
  • Awarded National level rank in National Talent Search Examination (NTSE) with Scholarship
  • NCC cadet securing 'A' Certificate under the authority of Ministry of Defence, Government of India

Timeline

Senior Product Manager

Target Corporation
10.2020 - Current

Senior Project Manager

Target Corporation
09.2018 - 09.2020

Master Data Management Product Technical Architect

Target Corporation
09.2014 - 08.2018

Master Data Management Product Solution Designer

Tech Mahindra
11.2012 - 08.2014

Master Data Management Senior Product Consultant

IBM India Software Labs
07.2011 - 11.2012

Master Data Managament System Software Engineer

IBM India Software Labs
06.2007 - 06.2011

Bachelor's Degree of Engineering - Computer Science

RV College Of Engineering
08.2003 - 2007.06
RAJESH ETHIRAJUSenior Product Manager