Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rajesh Gohil

B.Com Graduate
Mumbai

Summary

Proven leader in operational excellence, I spearheaded initiatives at Guidehouse India Pvt. Ltd. that significantly enhanced efficiency and customer satisfaction. Expert in project management and fostering teamwork, my strategies led to streamlined processes, boosting output. Skilled in business development and inventory management, I excel in driving growth and operational improvements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Assistant Manager of Operations

Guidehouse India Pvt. Ltd.
Kerala
07.2022 - 08.2024
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facilities.
  • Coordinated with Manager in different operational issues and promotional activities.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
  • Streamlined operations by implementing efficient workflow processes and procedures.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
  • Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
  • Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
  • Spearheaded process improvements that resulted in reduced lead times, increased output, and improved overall operational efficiency.
  • Monitored key performance metrics to identify areas for improvement.
  • Implemented new technology to streamline processes and improve operations.

Sr. Team Leader

Gebbs Healthcare Solution Pvt. Ltd.
Mumbai
12.2007 - 06.2022
  • Set clear team goals and delegated tasks and set deadlines.
  • Handled one of the Largest end to end projects for the organisation with an overall span of 40+ employees.
  • Handled 15+ practices on multiple specialities worked over 7+ billing software.
  • Constantly monitor and reports
  • Fostered strong relationships with key stakeholders through regular updates, maintaining transparency on project status at all times.
  • Produced weekly, daily and monthly activity reports and forecasts.
  • Streamlined communication channels for improved cross-functional collaboration, resulting in better project outcomes.
  • Established clear performance metrics, monitoring progress routinely against set objectives for optimal results.
  • Achieved customer satisfaction targets consistently by ensuring timely delivery of high-quality products or services according to specifications.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Closely worked with Manager on various reports and capacity planning.
  • Maintained attrition below 8%.

Photography -

Had Own Business of Video Shooting and Videography.
Mumbai
05.2000 - 12.2007
  • Having experience in Videography Business for 7 years.

Education

Completed B.Com From Mumbai University In 2000. -

St. Lawrence High School
Mumbai

Skills

Business Development

Accomplishments

  • Won several awards during rewards and recognition.
  • Won the inventory analyst championship in Gebbs across all verticals.
  • LEAP Certified.
  • Won Rising Star, Team Champ and Golden warrior awards during tenure with organisation.
  • Won consistent Quality awards.

Timeline

Assistant Manager of Operations

Guidehouse India Pvt. Ltd.
07.2022 - 08.2024

Sr. Team Leader

Gebbs Healthcare Solution Pvt. Ltd.
12.2007 - 06.2022

Photography -

Had Own Business of Video Shooting and Videography.
05.2000 - 12.2007

Completed B.Com From Mumbai University In 2000. -

St. Lawrence High School

Similar Profiles

CREATE PROFILE
Rajesh GohilB.Com Graduate