RAJESH K
Chennai
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
9
9
years of professional experience
Work History
ASM- AREA SALES & SERVICE MANAGER
HIDROMAS INDIA MANUFACTURING PRIVATELIMITED
Chennai
01.2015 - Current
- Customer relationship manager for Daimler
- Dealership management & create a new dealer if necessary
- Guide dealer sales and service team to perform duties effectively be on time
- Troubleshooting and solving technical problems
- Monitored dealer inventory levels of spare parts and supplies needed for sales and service.
- Analysis of the issue part from customer side for warranty application
- Maintain the service call register & warranty service reports
- Making courtesy calls to customers following the daily installations
- Handling with warrantee return materials
- Meeting with OEM dealers,END users for sales and service support
- Achieve the monthly target
- Any other duties as reasonably required
- Conducting Training Program At Dealer End and Customer Locations.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Created detailed reports on sales and service activities for senior management review.
- Provided technical advice on the selection, installation, maintenance, repair and replacement of spare parts.
Education
BE Mechanical Engineering - Mechanical Engineering
Aarupadai Veedu Institute Of Technology
Chennai01.2017
DME Mechanical Engineering -
Sri Santhoshi Polythenic College Directorate of Technical Education
01.2013
Skills
- Technical Support
- Work Planning and Prioritization
- Customer Service
- Service Quality Management
- Strategic business planning
- Service Documentation
- Relationship Building
- Documentation And Reporting
- Customer Service Management
- New Hire Onboarding
- Brand Development
- Sales Targeting
- New Business Development
- Aftermarket Sales
Personal Information
- Date of Birth: 06/25/94
- Marital Status: Married
Languages
- Tamil
- English
- Hindi
Timeline
ASM- AREA SALES & SERVICE MANAGER
HIDROMAS INDIA MANUFACTURING PRIVATELIMITED
01.2015 - Current
BE Mechanical Engineering - Mechanical Engineering
Aarupadai Veedu Institute Of Technology
DME Mechanical Engineering -
Sri Santhoshi Polythenic College Directorate of Technical Education