Rajesh Kulandesu

• Thrived in fast-paced, highly-adept team Casino Experimentation Platform team to develop and prioritize product features and build product roadmap for multi-service personalization and machine learning recommendations, innovate experience driven algorithmic products
• Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
• Established criteria for each milestone within product roadmap as means to measure developmental progress.
• Conceived of and owned proof of concept personalization feature, which demonstrated ability to increase profit by 25%. This was key driver in organizational-wide personalization programme.
• Developed product demo for ARC programme initiative that was showcased on gaming conference (5000+ attendees)

• Delivered reliable and secure payment solutions to help businesses succeed on complex global marketplace achieving highest level of customer satisfaction (5 out 5 customer rating)
• Productionized payments processing solutions for the acceptance of credit card, debit card, checks and electronic gift cards, PC-based software, web-based and e-commerce solutions.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.

• Drove entire product feature lifecycle for YPO's Connect Platform from concept creation, to requirements definition through development, launch, and post launch analysis
• Transformed YPO Connect with legacy customer base with legacy technologies to next generation mobile platform resulted on 75% more customer engagement in just 3 months
• Launched ML based recommendation feature 'Around Me' that helped increase retention rate to 40%.
• Captivated next phase LMS that increased average active users since launch by 60%

Technical Project Manager for Aetna Informatics & Data Science' Hadoop 2020 project.

• Collaborated with teams to define and explore business challenges, creating technical roadmaps based on findings for each tech team
• Coordinated and planned operational meetings to reduce inter-departmental redundancy.
• Established and rolled out better development practices for teams in order to improve productivity and product quality, including readability guidelines, timeline estimates, Agile development, "no-meeting Wednesdays" and regular bug triaging.

• Product Manager for AT&T’s new enterprise digital platform for multiple legacy business customer applications to provide cohesive customer experience.
• Used traffic metrics to determine unique product positioning opportunities and used insights to attract additional traffic. Researched competitive landscape and market opportunities while communicating insights on product trends to senior management via PowerPoint presentations.
• Increased revenue by 65% on software renewals by analyzing usage metrics and designing new flow for product renewals.

• Managed Quality Assurance projects for Nasco Claims Migration project for client Blue Cross Blue Shield of Massachusetts, Boston
• As business systems analyst, drove business needs / customer behavior to formulate product vision, strategy, roadmap, define new experiences, and enhance existing functionality for MedHOK Digitization of Appeals & Grievances project
• Managed Product backlog, User Stories/Requirements creation, Prioritization across team along company vision, leading to product execution.
• Designed and led usability study with more than 100 people participating

Business Analyst for 3M company on Order Management & Freight Management Systems.

• Analyzed key aspects of business for client 3M to evaluate factors driving results and summarized into presentations.
• Identified process inefficiencies through gap analysis and outlined sensible solutions.
• Extensive collaboration with Business process, Engineering and Cross-Functional teams to ensure product development needs, business needs are met and implemented successfully

• Development lead for major company projects such as Business Transformation, Stock Inventory projects for client Ace Hardware, USA
• Identified opportunities to provide systemic solutions to repetitive manual process reducing man-hours by 96%.
• Enforced checkpoints for review of changes and reviewed all interface procedures and ensured all transmissions in and out of systems are secure
• Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.