Rajesh Kumar
Operations Head
Shimla,HP
Summary
To learn, to use, to grow and to look for big opportunities in every move of life. I also want my potential skill, energy to be set responsible for any type of escalation that takes the organization towards growth and prosperity. To work with a progressive organization that promote development and to work toward continuous improvement and add value to the organization.
Experienced with developing effective educational plans for students with diverse needs. Utilizes collaborative approach to work with families and specialists to enhance learning outcomes. Knowledge of adaptive teaching methods and classroom management to support student engagement and growth.
Overview
17
17
years of professional experience
Work History
DBM (Deputy Branch Manager)
Aakash Educational Services Limited
05.2025 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Examined customer loan applications for loan approvals and denials.
ABM Operation
Aakash Educational Services Limited
11.2024 - Current
- Act as point of contact at the branch, for students and parents, throughout the student journey.
- Ensures speedy resolution of queries & grievances to maximize customer satisfaction levels, this includes clarifying queries, resolving complaints/issues, coordinating with other departments on behalf of students/parents etc.
- Ensure retention of students and controlling left-outs.
- Lead a team of executives (EDP, Admin, Accounts) towards effective collaboration and provide support to maintain business continuity and operational efficiency.
Branch Head & Academic Head & HR Head
Avani Saanvi Vidyamandir
01.2014 - 10.2024
- Implemented innovative marketing campaigns to expand the branch''s market presence and attract new clients.
- Maximized employee engagement through regular communication, recognition programs, and team-building activities.
- Developed a high-performing team through targeted recruitment, training, and coaching initiatives.
- Maintained accurate records of all transactions, ensuring audit compliance and data integrity.
- Collaborated with other branches for knowledge sharing and best practice implementation, strengthening overall organizational performance.
Marketing Executive
A.K. Vidyamandir
01.2009 - 01.2012
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Identified target audiences and devised campaigns to match target demographics and optimize results.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Completed and submitted monthly and yearly reports to support executive decision making.
Education
NET - History
UGC
M.Phil. -
HPU
Shimla01-2013
B.Ed. -
HPU
Shimla01-2012
M.A -
HPU
Shimla01-2011
B. A (Hon’s) -
HPU
Shimla01-2009
Skills
- Team collaboration
Abilities And Strengths
- Willing to learn and work in dynamic environment
- Team Facilitator
- Punctual & Hard Working
- Leadership Quality
- Ability to console others
Hobbies And Other Activities
- Reading
- Playing
Disclaimer
I Rajesh Kumar hereby declare that above written particulars are true to the best of my knowledge and belief. I assure to work sincerely and prepared to do hard work duly abiding to organization.
Personal Information
- Father's Name: Khim Dass
- Date of Birth: 07/18/87
- Nationality: Indian
Timeline
DBM (Deputy Branch Manager)
Aakash Educational Services Limited
05.2025 - Current
ABM Operation
Aakash Educational Services Limited
11.2024 - Current
Branch Head & Academic Head & HR Head
Avani Saanvi Vidyamandir
01.2014 - 10.2024
Marketing Executive
A.K. Vidyamandir
01.2009 - 01.2012
M.Phil. -
HPU
B.Ed. -
HPU
M.A -
HPU
B. A (Hon’s) -
HPU
NET - History
UGC