Aspiring to be a successful and renowned professional in my field, while contributing creatively towards the organization and achieving the highest standards of excellence. Logistical planner with exceptional organization and time-management skills. Optimizes schedules and workflows to achieve maximum efficiency. Skilled in budget controls, staff management and liaising with customers and stakeholders.
Overview
9
9
years of professional experience
Work History
E Commerce Executive
Logica Infoway Pvt. Ltd
Okhla Industrial Area,New Delhi
07.2024 - 02.2025
Scheduled and managed daily shipments for Amazon FBA & Flipkart to ensure timely order fulfillment and inventory availability.
Handled product listings amazon & flipkart including title optimization, keywords insertions.
Conducted competitive pricing analysis and implemented price changes to stay ahead in the market, resulting in improved sales and boy box wins.
Coordinated with warehouse/logistics team to track shipments, handle delays, and resolve delivery related issues.
Monitored stock levels and updated inventory regularly on seller platforms to avoid stockouts or overstocking.
Tracked online sales data, generating reports for analysis by senior management.
Managed return, replacements, and customers queries efficiently, maintaining high customer satisfactions levels.
Conducted market research to identify trends and opportunities in e-commerce landscape.
Worked closely with sales and orations teams to ensure smooth backend processes and on-time.
Senior E-Commerce Warehouse Executive
Kiaan Marketing
Western Marg,Saket
05.2018 - 05.2024
Managed purchase entries using FCA (ERP) software and ensured timely, accurate data input for seamless inventory reconciliation.
Created sales invoices, e-invoices, and generated E-Waybills in compliance with government regulations.
Executed inter-branch stock transfers and maintained coordination between multiple warehouse locations.
Conducted daily physical inventory audits and reconciled stock data with system records; resolved mismatches with the logistics team.
Oversaw shipment preparation and dispatches for Amazon FBA, Flipkart Seller Hub, and other marketplaces.
Verified and managed dispatch documentation including invoices, packing lists, and shipment labels for accuracy.
Reviewed GRN (Goods Receipt Notes), identified discrepancies, and raised claims using the SAF-T process.
Hands-on experience in using OMS Guru for end-to-end order processing, managing customer returns, and resolving return-related claims.
Proactively coordinated with vendors and clients to resolve GST-related discrepancies, including incorrect filing of credit and debit notes, by ensuring timely follow-ups and accurate rectifications as per compliance requirements.
Optimized courier coordination and dispatch planning to reduce delays and improve delivery accuracy.
Managed a team of 8 employees responsible for loading, unloading,QC and stocking products in the warehouse.
Processed customer orders quickly and accurately using various software programs such as WMS or ERP systems.
E-commerce Dispatch Executive
Iconic Traders
Malviya Nagar,New Delhi
01.2016 - 04.2018
Handled daily order dispatch operations for e-commerce platforms like Amazon, Flipkart, etc.
Verified packed orders for accuracy (product, quantity, and packaging) before dispatch.
Generated and printed shipping labels and invoices from courier partner portals.
Coordinated with courier/delivery partners for timely pickup and ensured proper handover.
Maintained dispatch records and tracked shipments to ensure timely delivery.
Assisted in handling RTO (Return to Origin) and return shipments with accurate documentation.