Rajeshkumar Soundararajan
Scrum Master
Mangalore,KA
Summary
Passionate, Detail Oriented, Methodical Professional seeking a Scrum Master position using a deep understanding of Business Change needs, assessing the impact of change, and analyzing the Requirements to meet the needs. Immense Knowledge in Scrum concepts, Agile best practices, Agile Frameworks (Scrum, Kanban & XP), JIRA & JIRA Portfolio, Lean, SAFe, US Healthcare, Testing methodologies. Expert in SQL & Mainframe. Certified Scrum Master & Certified in Scaled Agile Framework (SAFe). Carelon Certified Manager in Career Coach
Overview
11
11
years of professional experience
2
2
Certification
Work History
Programmer Analyst
Cognizant Technologies Solutions
Coimbatore, India
01.2014 - 10.2019
- Worked closely with clients to establish specifications and system designs.
- Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently.
- Communicated complex technical concepts clearly to non-technical stakeholders during project discussions and progress updates.
- Tested and deployed scalable and highly available software products.
- Implemented innovative systems for data collection.
- Approved engineering and project scope documents prior to delivery.
- Designed and implemented scalable applications for data extraction and analysis.
QA Lead & Scrum Master
Carelon Global Solution Pvt ltd
11.2019 - 03.2022
- Managed the Call Care Browser (CCB) project, a web-based application used by Elevance Customer care centers in the US.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality products.
- Streamlined QA processes for improved efficiency, reducing project completion time.
- Increased team productivity by continuously reviewing existing workflows and recommending enhancements.
- Optimized test coverage by defining clear test objectives and prioritizing scenarios based on risk assessment.
Scrum Master
Carelon Global Solution Pvt ltd
Bangalore, Karnataka
04.2022 - Current
- Managed the Collateral Update Engine (CUE) project, allowing business owners to own and update collateral changes without IT involvement.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
Education
Bachelor of Science - Information Technology
Kongu Arts And Science College
Erode, India 04.2001 -
Skills
Project Estimation & Planning
Coaching & Mentoring
Problem solving & Facilitation
SIT UAT Regression Database API testing
API Testing Tool - Postman
Scrum Framework Expertise
Sprint Planning
Businessknowledge
- Broker – Business divisions IND, SMGP, Senior and LGGP and Line of business (Healthcare products). Business units – Internals, Telesales, Stoploss and Nationals.
- Broker’s License and Credentials.
- Claims: Copay, Co-insurance, Deductible, OOP limit, Diagnosis code, CPT code & Claims Adjudication.
- Benefits: Allowed amount, HDHP, Coordination of benefits (COB) & Explanation of benefits (EOB).
- Providers: PCP, Participating provider, Attributed provider, HMOs, PPOs
Currentcompany
Carelon Global Solutions Pvt Ltd, 01/2014, Current, Scrum Master
Projects
Service Engineering Experience, Scrum Master, Carelon Global Solution, ASPEN (Anthem Single Provider Experience Network | Provider Call center Workflow, 01/2024, Current, ASPEN is a single desktop application that allows associates to better support our providers by streamlining the functions they assist providers with every day. Coaching team members in a scrum environment for enterprise deliverables. Service Engineering Experience, Scrum Master, Carelon Global Solution Pvt ltd, Collateral Update Engine (CUE), 04/2022, 12/2023, CUE is a template-based document generation (Advanced mail-merge) and delivery system. It gives the business owner the ability to own the Collateral changes and updates them as when needed without IT involvement. Service Engineering Experience, QA Lead & Scrum Master, Carelon Global Solution Pvt ltd, Call Care Browser, 11/2019, 12/2023, The CCB is a web-based application incorporating the advantages of the Intranet to access information. This integrated system is intuitive, stable, and easily maintainable and enables multiple applications to operate simultaneously. At present CCB is used by Elevance Customer care centers all over US. Broker Licensing and Credentialing System, QA Tester, Cognizant Technology Solutions, ASCS, 01/2014, 10/2019, Enrollment of brokers in Anthem Sales Compensation System and Feed agent details to downstream systems for commission calculation & Policy enrollment purposes
Certification
Certified Scrum Master
Timeline
Scrum Master
Carelon Global Solution Pvt ltd
04.2022 - Current
QA Lead & Scrum Master
Carelon Global Solution Pvt ltd
11.2019 - 03.2022
Programmer Analyst
Cognizant Technologies Solutions
01.2014 - 10.2019
Bachelor of Science - Information Technology
Kongu Arts And Science College
04.2001 -