Rajini Chinta

Analyzed the quality of the work delivered by the team with diligent accuracy.

Provided feedback and training to the team regarding their errors.

I attended client meetings regarding process-related issues and updates.

Provided training to the team regarding new changes and updates in the process on a daily basis.

Approved the reports prepared by the team with utmost accuracy before delivering them to the client.

• Created detailed documentation for each process to ensure compliance with regulations.
• Resolved issues arising from process changes in a timely manner.
• Reviewed customer service requests and provided solutions within specified timelines through emails.
• Implemented quality control measures to reduce errors and enhance overall process efficiency.
• Designed and executed training programs for staff on new processes and technologies.
• Facilitated cross-functional team meetings to ensure alignment and integration of process improvements.
• Assessed customer feedback to identify process-related issues and develop corrective actions.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Prepared Compliance reports with utmost accuracy.