Summary
Overview
Work History
Education
Skills
Accomplishments
Nativeplace
Personal Information
Timeline
Generic
Rajiv Kumar

Rajiv Kumar

Divisional Business Head
Kolkata

Summary

With more than 21 years of experience in the agricultural finance industry, I have been an accomplished and strategic leader. Throughout my career, I have driven business growth, expanded markets, ensured operational excellence, and delivered results as a financial technology professional. My background in fintech product development and innovation has been instrumental in achieving these outcomes. I have consistently fostered customer relationships, utilized technology to drive financial inclusion, and contributed to strong financial performance. My expertise lies in developing and executing comprehensive business strategies to successfully attain organizational objectives. Iam one of few divisional managers who is recognized and absorbed as leadership member for company.

Overview

22
22
years of professional experience
7
7
years of post-secondary education

Work History

Divisional Head – EAST, India Lead Digital Initiative & Customer Retention Lead

John Deere Financial India Pvt. Ltd.
  • Responsible for Digital Initiative of India from Sales and Marketing as lead and New Product Since May 2020 along with Business responsibility of EAST.

Collection and Recovery Manager- India - (Collection- Tractor, Grain & Sugarcane Harvester

John Deere Financial India Pvt. Ltd.
05.2014 - 03.2016
  • Demonstrated strong negotiation skills in resolving disputes with external parties, securing favorable outcomes for clients whenever possible.
  • Assisted in the development of company policies for recovery management, ensuring compliance with industry best practices and legal requirements.
  • Provided expert guidance on regulatory requirements related to recoveries, ensuring full adherence to relevant laws and guidelines throughout the organization.
  • Reduced the time taken for recoveries by optimizing procedures, resulting in faster resolutions for clients.

Divisional Business Manager – EAST, & CG -(Retail Finance- Tractor, Grain & Sugarcane Harvester

John Deere Financial India Pvt. Ltd.
Kolkata
05.2012 - 05.2014

India Digital Project Lead- Sales & Marketing

Johndeere Financial India Private Limited
Kolkata
05.2020 - Current
  • Transforming JDF toward FinTech company Since -2020
  • As project Lead from Sales and Marketing, successfully developed and launched E KYC , E agreement and E Sign in JDF to enhanced customer experience in FY 2022
  • Worked with core functions to bring Key Competitive Advantage features like Deferment, Skip payment facility
  • Worked with IT team provide Fixed Due date , part payment features concept through modification/ develop in front end and back-end software
  • Launch of new Front End Sourcing Software (JDF) to phaseout Utkarsh to take advantage of new technology like Cloud base and other advance features
  • Launch of Customer Self Service App – My Financial App for providing complete end to end solution to customer requirements
  • Successfully Launched and Drive Customer Retention Product in India in FY 21.

Assistant Area Manager – Udaipur

JK. Corp (Lakshmi Cement Div.)
06.2002 - 10.2004
  • Enhanced employee performance through regular training sessions and constructive feedback.
  • Increased customer satisfaction by effectively addressing concerns and resolving conflicts as an Assistant Area Manager.
  • Managed budgets and financial reports to ensure profitability, identifying areas for improvement and cost-saving measures.
  • Streamlined operations for improved efficiency with the implementation of new management strategies.

Divisional Credit Manager –East & UP &UTT (Retail Finance- Bank Relationship

John Deere Equipment Pvt. Ltd -India (Tractor Div.)
Kolkata
11.2009 - 05.2012

Area sales Manager -Retail Asset Finance for CG, JH, rest of MHA (Auto Loan, Commercial vehicle Loan and Construction Equipment)

ICICI Bank Ltd
10.2004 - 10.2009

Education

M.B.A - Marketing and System

IMT Ghaziabad
01.2000 - 04.2002

Industrial & Production Engineer (B.E) - undefined

NMAMIT, Mangalore University
01.1995 - 04.1999

Skills

Strategic Planning and Execution

Accomplishments

  • Successful Launch of John Deere Financial as Tractor Financing NBFC across India
  • Received Deere & Company Highest Recognition Award (Chairman Award) in FY 2012 as a part of team who developed Front end Sourcing and Credit Appraisal Software (Utkarsh).
  • Received JDF Worldwide President Award for 6 times since 2012.
  • Established Collection vertical and rolled out collection and repossession process across India in FY 2015
  • More than 65 % penetration of managed financers penetration in Eastern state through a dedicated team of bank relationship with-in two years.

Nativeplace

Bihar Sharif, Bihar

Personal Information

Date of Birth: 12/01/78

Timeline

India Digital Project Lead- Sales & Marketing

Johndeere Financial India Private Limited
05.2020 - Current

Collection and Recovery Manager- India - (Collection- Tractor, Grain & Sugarcane Harvester

John Deere Financial India Pvt. Ltd.
05.2014 - 03.2016

Divisional Business Manager – EAST, & CG -(Retail Finance- Tractor, Grain & Sugarcane Harvester

John Deere Financial India Pvt. Ltd.
05.2012 - 05.2014

Divisional Credit Manager –East & UP &UTT (Retail Finance- Bank Relationship

John Deere Equipment Pvt. Ltd -India (Tractor Div.)
11.2009 - 05.2012

Area sales Manager -Retail Asset Finance for CG, JH, rest of MHA (Auto Loan, Commercial vehicle Loan and Construction Equipment)

ICICI Bank Ltd
10.2004 - 10.2009

Assistant Area Manager – Udaipur

JK. Corp (Lakshmi Cement Div.)
06.2002 - 10.2004

M.B.A - Marketing and System

IMT Ghaziabad
01.2000 - 04.2002

Industrial & Production Engineer (B.E) - undefined

NMAMIT, Mangalore University
01.1995 - 04.1999

Divisional Head – EAST, India Lead Digital Initiative & Customer Retention Lead

John Deere Financial India Pvt. Ltd.
Rajiv KumarDivisional Business Head