RAJKUMAR NERELLA
Hyderabad
Summary
Collaborative professional skilled in building strong interpersonal relationships and regional management. Enhances team collaboration through effective communication and stakeholder engagement. Prioritizes team needs to foster a positive and productive workplace.
Versatile branch manager offers financial consulting, cash handling and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. Seasoned leader with several years of experience overseeing day-to-day operations of branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals.
Overview
3
3
Languages
1
1
Certification
13
13
years of professional experience
Work History
Branch Manager
Kotak Mahindra Bank Ltd
Hyderabad
11.2025 - Current
- Managed daily branch operations and ensured compliance with banking regulations.
- Implemented sales strategies to promote banking products and services effectively.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Supervised staff performance and provided ongoing training to enhance skills.
- Coordinated customer service initiatives to improve client satisfaction and retention.
- Analyzed financial reports to assess branch performance and identify improvement areas.
- Conducted regular audits of branch processes for accuracy and compliance adherence.
Regional Head
ICICI SECURITIES LTD
05.2024 - 10.2026
- Coordinated trade shows, seminars, and conferences to enhance regional product and service visibility.
- Developed protocols for swift and effective resolution of customer complaints and inquiries.
- Provided guidance on strategic planning initiatives aimed at increasing revenue streams in the region.
- Collaborated with external partners to strengthen relationships and expand business opportunities.
- Established protocols for handling customer complaints and inquiries quickly and efficiently.
- Managed staff recruitment, training, evaluation, and disciplinary actions across all regional locations.
- Advised on strategic planning initiatives to identify and leverage new revenue opportunities in the region.
Manager
HDFC Bank
04.2020 - 05.2024
- HANDLING A HNW portfolio WORTH 200CR
- Addressed customer complaints quickly and efficiently, enhancing overall customer satisfaction.
- Monitored sales activities and identified improvement opportunities, contributing to increased sales performance.
- Communicated departmental plans and actions, aligning team efforts with established goals.
Senior Officer
IDFC FIRST BANK
01.2019 - 04.2020
- Acquired new clients for savings accounts and loans.
- Monitored performance metrics, identifying areas for improvement to enhance productivity.
- Led operational teams to enhance customer service delivery and satisfaction.
- Developed training programs for staff to improve service efficiency and knowledge.
- Managed daily banking operations to ensure compliance with regulatory standards.
Branch Sales Officer
HDFC Bank
07.2017 - 01.2019
- Marketed bank products (CASA, loans, insurance) to increase customer engagement
- Led high-performance sales team to target and secure new named accounts
- Closed sales leads through effective follow-up and communication. and achieving 100% of the given targets
- Responsible for total business according to target.
Assistant Manager
03.2014 - 07.2015
- Responsible for Generating Sales & Achieving Sales Target.
- Ensure timely collection of all outstanding on a priority basis.
- Handling The Team And Achieveing The Target To Open saving and current accounnts.
Education
B.Tech/B.E. -
Jawaharlal Nehru Technological University
XIIth - Telugu
BOARD OF INTERMEDIATE
Xth - Telugu
BOARD OF SECONDERY SCHOOL
Skills
- Team management
- Meetings and presentations
- Sales planning
- Teamwork and collaboration
- Client relationships
- Employee recruitment
- Staff training and development
- Branch Banking
- Marketing
- Regulatory compliance
- Branch operations
- Team leadership
Certification
- Three MDRT Qualified, 2022-2023
- NISM, 02/01/27
- IRDA
Awards
Qualified MDRT Member, 2022-2023 Financial Year
Languages
Telugu
First Language
English
Proficient
C2
Hindi
Advanced
C1
Timeline
Branch Manager
Kotak Mahindra Bank Ltd
11.2025 - Current
Regional Head
ICICI SECURITIES LTD
05.2024 - 10.2026
Manager
HDFC Bank
04.2020 - 05.2024
Senior Officer
IDFC FIRST BANK
01.2019 - 04.2020
Branch Sales Officer
HDFC Bank
07.2017 - 01.2019
Assistant Manager
03.2014 - 07.2015
B.Tech/B.E. -
Jawaharlal Nehru Technological University
XIIth - Telugu
BOARD OF INTERMEDIATE
Xth - Telugu
BOARD OF SECONDERY SCHOOL