Rajnikant Singh
Ranchi
Summary
Accomplished State Manager at Razorpay with expertise in strategic planning and team leadership. Enhanced service delivery and customer satisfaction by leading cross-functional teams. Proven track record in operational management and market growth, leveraging strong problem-solving skills to drive success. Skilled in inventory management and employee training, consistently exceeding performance targets.
Overview
17
17
years of professional experience
Work History
State Manager
Razorpay
02.2025 - Current
- Led regional operations to enhance service delivery and customer satisfaction.
- Developed strategic initiatives to drive market growth and brand awareness.
- Facilitated training programs to improve team performance and operational efficiency.
- Managed cross-functional teams to ensure alignment with corporate objectives.
Assistant Manager
Skilworth Technologies Pvt LTD
02.2024 - 01.2025
- Coordinated team schedules to optimize operational efficiency and resource allocation.
- Facilitated communication between departments to streamline project execution and collaboration.
- Managed inventory controls to ensure accurate stock levels and availability.
- Developed training materials to support employee onboarding and skill development initiatives.
Cluster Manager
GP Aarogya
11.2023 - 01.2024
- Managed daily operations across multiple healthcare facilities in diverse communities.
- Coordinated staff training sessions to enhance service delivery and compliance standards.
- Supervised inventory management and procurement processes for medical supplies.
- Implemented operational policies to improve patient care and employee efficiency.
Solution Specialist-II
Pinelabs Pvt Ltd
03.2021 - 08.2023
- Collaborated with cross-functional teams to enhance customer experience and product offerings.
- Provided technical support to clients for payment solutions and software integration.
- Analyzed client needs to recommend tailored payment processing solutions.
- Conducted training sessions for clients on new features and system updates.
Team Leader
PAYSWIFF SOLUTIONS PVT LTD
03.2019 - 03.2021
- Led cross-functional teams to enhance project delivery and collaboration.
- Developed training programs to improve team skills and performance.
- Managed project timelines and ensured adherence to deadlines.
- Facilitated regular meetings to align project goals and resources.
Business Development Manager - Payment gateway SETUP
S. R.S LIVE TECHNOLOGIES PVT.LTD
08.2018 - 09.2019
- Manage the flow of day-to-day operations.
- Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance.
- Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.
- Gaining a clear understanding of customers businesses and requirements.
Sales Manager - Merchant Acquiring Business SETUP
Skileworth
05.2017 - 08.2018
- Develop and groom executives towards goal achievement and vision of management.
- Regular Training and Feedback stations with Executive.
- Joint calls with Team members during their OJT period and during their non achievement of goals.
Senior Team Leader - Merchant Acquiring Business
MSWIPE TECHNOLOGIES PVT LTD.
12.2014 - 04.2017
- Led cross-functional teams to enhance project collaboration and communication.
- Developed training programs to improve team performance and skills.
- Mentored junior staff, fostering professional development and knowledge sharing.
- Streamlined operational processes to increase efficiency across departments.
Senior Team Leader - Merchant Acquiring Business
EZETAP MOBILE SOLUTION PVT LTD.
03.2014 - 11.2014
- Developed training programs to improve team performance and skills.
- Led cross-functional teams to enhance project collaboration and communication.
- Streamlined operational processes to increase efficiency across departments.
- Implemented feedback mechanisms to gather team insights on workflows.
- Monitored staff performance through observation, audits and reports.
Team Leader
SBI CAP SECURITIES LTD.
06.2010 - 02.2014
- Coordinated training programs to develop team skills and improve performance.
- Led cross-functional teams to enhance project delivery and operational efficiency.
- Streamlined communication processes to ensure clarity and collaboration among teams.
- Facilitated regular team meetings to align goals and address challenges promptly.
Marketing Executive
AXIS SECURITIES LTD.
12.2008 - 05.2010
- Developed marketing strategies to enhance brand visibility and market presence.
- Conducted market research to identify customer needs and industry trends.
- Created compelling content for marketing materials, newsletters, and press releases.
- Organized promotional events to increase product awareness and customer interaction.
Education
MBA - Marketing
GIMA
New Delhi04-2021
B.A -
Vinoba Bhave University
HazaribaghIntermediate - Arts
JAC
RanchiMatriculation -
CBSE board
Skills
- Inventory management
- Customer relationship management
- Operational management
- Market analysis
- Strategic planning
- Employee training
- Team leadership
- Problem solving
Languages
- Hindi
- English
Recreational Interest
- Playing computer games
- Listening to music
- Collecting old coins
Timeline
State Manager
Razorpay
02.2025 - Current
Assistant Manager
Skilworth Technologies Pvt LTD
02.2024 - 01.2025
Cluster Manager
GP Aarogya
11.2023 - 01.2024
Solution Specialist-II
Pinelabs Pvt Ltd
03.2021 - 08.2023
Team Leader
PAYSWIFF SOLUTIONS PVT LTD
03.2019 - 03.2021
Business Development Manager - Payment gateway SETUP
S. R.S LIVE TECHNOLOGIES PVT.LTD
08.2018 - 09.2019
Sales Manager - Merchant Acquiring Business SETUP
Skileworth
05.2017 - 08.2018
Senior Team Leader - Merchant Acquiring Business
MSWIPE TECHNOLOGIES PVT LTD.
12.2014 - 04.2017
Senior Team Leader - Merchant Acquiring Business
EZETAP MOBILE SOLUTION PVT LTD.
03.2014 - 11.2014
Team Leader
SBI CAP SECURITIES LTD.
06.2010 - 02.2014
Marketing Executive
AXIS SECURITIES LTD.
12.2008 - 05.2010
MBA - Marketing
GIMA
B.A -
Vinoba Bhave University
Intermediate - Arts
JAC
Matriculation -
CBSE board
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